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Field Service Technician

3 months ago


Quebec Quebec GA, Québec City, Canada Schneider Electric Full time

Main Responsibilities:

  • Installs electrical apparatus on customer sites.
  • Troubleshoots machinery/equipment to identify and correct malfunctions. Performs preventative and corrective maintenance.
  • Provides service cost estimates.
  • Orders parts and schedules delivery dates.
  • Maintains, repairs, retrofits, and provides technical support for all Schneider products, both in the shop and on site.
  • Instructs customers and sales personnel on the operation and maintenance of equipment.
  • Performs warranty and recall work.
  • Performs testing, calibration, checking, correcting, adjusting, and part component replacement services on customer products.
  • Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, and circuit diagrams.
  • Analyzes malfunctions in equipment and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
  • Consults with product support and engineering personnel to determine solutions to unusual problems in systems.
  • Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist.
  • Implements design modifications and provides installation support for the modifications.
  • Performs start-up service as defined in specifications.
  • Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance.
  • Maintains service equipment, tools, and documentation.
  • Creates service reports for internal and external customers.

Qualifications and Skills Required:

  • Requires product application knowledge at the basic or entry level on low and medium voltage equipment.
  • Minimum 3-5 years field experience.
  • Education: engineering technologist, technician, or journeyman electrician.
  • Possess good interpersonal skills and communication skills (written and oral).
  • Familiar with computers and Windows software.
  • Strong customer orientation and teamwork approach.
  • Bilingual French/English is an asset.
  • Open to flexible hours and traveling (overtime).

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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