Guest Experience Associate I Formula Fig Ambleside

1 month ago


West Vancouver British Columbia BW, Greater Vancouver, Canada Formula Fig Part time

Welcome to Fig,

Founded in 2019 by Jessica Walsh and Anita Chan, Formula Fig is a pioneer of experience-led, science-forward skincare destinations that transform your everyday. Our immersive, award-winning locations (Fig Bars) offer an innovative range of 30-minute, technology-driven facial treatments and medical aesthetics injections, alongside a curated assortment of skincare products. We are powered by our deep beliefs in service, community and design - helping all our guests #GiveAFig about their skin.

You pride yourself on delivering exceptional guest care. Using your knowledge to educate and give guidance to guests about skincare and products, which translates to sales. You thrive working in a collaborative and supportive team environment.

This is a great opportunity for someone who wants to be part of a growth company. This position is paid hourly. Must be available evenings and weekends.

We are looking for someone who has:

  • A passion for skin health
  • Confidence and a natural ability to build connections
  • A believer in Fig and our vision

A day at Fig may look like:

  • Welcome guests
  • Sharing expert knowledge of our services and brands
  • Building meaningful relationships with our guests
  • Process purchases and book services
  • Communicate and collaborate with Fig Bar team
  • Maintain a calm environment
  • Standing and moving for 8 hours

Compensation for this role:

$18 - 22 per hour

Why you'll love working at Formula Fig:

    • Our Fig Bars are warm, collegial environments where we believe collaboration is the key to our success
    • We believe that our people are at the forefront of our brand - every team member will make a meaningful contribution to our growing company.
    • Flexible scheduling
    • Continuing education - learn about industry-leading skincare brands and innovations in beauty
    • Team perks, treatment benefits, and product discounts
      • Full-time employees receive 12 facials a year, 30 units of stingers ($360 value), 12 light therapy boosts, 25% off products and treatments
      • Part-time employee receive 4 facials a year, 25% off products and treatments
    • Generous health, dental, vision and life insurance coverage for full-time employees
  • Employee Assistance Program access for all Formula Fig employees and their families - both full-time and part-time employees
  • Community discounts for local businesses on services like pet insurance and more.
  • Paid time off and paid holidays for full-time employees

Fig provides equal employment opportunity (EEO) to all employees and applicants for employment. We believe in providing an inclusive workplace where all individuals have the opportunity to succeed.

#giveafig

#J-18808-Ljbffr

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