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ERP and Database Systems Administrator
2 months ago
About Us
The Ocean Capital Group has five separate business lines with multiple companies providing these goods and services in Broadcasting, Commercial Real Estate, Construction, Industrial Distribution, and Petroleum Services. This diverse group of companies is based in Saint John, New Brunswick, and is spread geographically throughout Eastern Canada and has USA-based operations.
The Group has a centralized IT function that is provided out of a Corporate Services division. The organization utilizes many Microsoft platforms, has an Oracle EnterpriseOne ERP as its core transaction system, operates several CAD systems, several Business Intelligence tools, and maintains many business-specific software applications.
Job Summary
We are seeking an ERP and Database Systems Administrator to join our Information Technology team in Saint John, NB, reporting to the IT Operations Manager. The ERP and Database Systems Administrator serves as a strong pillar that ensures reliable performance of the ERP system. This role is responsible for troubleshooting any ERP-related hardware, software, or user access issue that may hinder the company’s smooth workflow.
Responsibilities
- Maintain and manage the existing JD Edwards ERP system, including building and deploying new packages, installing ESUs, system upgrades, monitoring system health, troubleshooting issues, and supporting end users.
- Maintain, manage, and deploy SQL Server Databases across our environment, including performance monitoring, security management, backups, etc.
- Create and maintain existing systems documentation.
- Build and/or support integrations between database systems and application systems.
- Act in a Tier 3 Support Role for ERP and SQL Systems, handling escalated incidents and service requests while providing guidance to our Tier 2 support team. This includes on-call and/or after-hours support.
- Responsible for testing and ensuring business continuity of database systems in a DR scenario.
- Participate in projects with a focus on continuous improvement and assist the IT department in achieving its larger goals.
Technical Requirements
- Two-year technical diploma in Information Technology/Electrical Engineering Technology or bachelor's degree in Computer Science/Electrical Engineering, Information Technology, or a related field.
- Minimum of 5 to 10 years’ experience in server administration, database platforms, virtualization, and cloud-based technology.
- Project Management experience or certifications considered an asset.
- ITIL, ISC2, and Microsoft SQL-related certifications considered an asset.
Business Requirements
- Strong communication skills, both written and verbal.
- Ability to work effectively in a fast-paced environment and handle multiple priorities simultaneously.
- Ability to participate in on-call rotation.
- Demonstrated ability to collaborate with technical teams and stakeholders.
Cultural Requirements
- Strong problem-solving skills and the ability to think creatively to find solutions to complex technical issues.
As a member of the OSCO Construction Group, we offer a comprehensive compensation package including health and dental coverage, life insurance, RRSP and tax-free savings account options. Additionally, we offer educational scholarships to dependents of employees, health & wellness programming, and team celebratory events.
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