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Quality Manager
3 months ago
Job Summary:
Provides leadership and direction to the Quality department regarding quality of product to meet or exceed customer requirements.
Required Education and Experience:
- University or College degree in Engineering, Math or Sciences or Quality Related Studies
- Five years' managerial experience in a manufacturing environment preferably in automotive
- Knowledge of Quality and Environmental standards - IATF 16949 & ISO 14001
- Extensive knowledge of Customer Specific Requirements
- IATF 16949 lead auditor certification is preferred
Critical Success Factors:
- Excellent attendance.
- Excellent organizational, interpersonal and time management skills with the ability to multi-task
- Proven self-starter, who requires limited supervision and direction, yet achieves tasks and overcomes problems and provides effective direction and development for staff.
- Embraces the challenge of problem solving and identifying and implementing practical solutions.
- Awareness of Quality, H&S & Environmental policies
Essential Functions:
- Abide by all Company polices including, but not limited to the following: Health and Safety, Quality and Environmental Systems, Human Resources policies, and the Martinrea Employee Handbook
- Ensure compliance to established procedures and policies
- Liaison with all customers
- Ensure the quality systems are in place for incoming/outgoing material
- Initiate action to prevent the occurrence of any non-conformity relating to product, process and quality system
- Stop production, if necessary to correct quality problems
- Verify the implementation of solutions
- Control further processing, delivery or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected
- Responsible for the support of new launches through PPAP, Control Plan, support on PFMEA development and maintain documentation
- Represent the needs of the customer in internal functions in addressing IATF requirements and ensure the quality system is established, implemented and maintained in accordance to the standard
- Report on the performance of the quality system to the executive management
- Maintain quality records and files as directed by procedures, instruction, methods, reports, etc.
- Conduct ongoing audits for compliance to procedures, instructions, methods, reports, etc.
- Ensure training, competency and performance of staff
- Coordinate problem investigation and completion of all customer requirements
- Contribute to ongoing improvements to throughput and operational expense
- Provide reports and documentation of key measurables as required, and maintain a system for communicating ongoing performance
- Communicate ongoing assessments of current staff assignment and requirements
- Provide written performance appraisals and personal development plans for all Quality staff
- Desire to learn the business, understand the production process by walking the floor and participation in production meetings
- Respecting and understanding of the Customer/supplier relationship
- Oversee suppliers to ensure that suppliers meet IATF 16949 and our internal quality requirements. Work together with the purchasing department to address supplier issues and drive continuous improvements.
- Maintain the SCOGO system, issue Supplier Non-Conformance Reports (SNCR), and ensure corrective actions are followed through to closure.
- Review hold material daily and authorize disposition to the Quality Engineer (QE).
- Monitor lab activities and provide guidance on a day-to-day basis.
- Reporting and KPIs: Monitor key performance indicators (KPIs) related to quality performance. Provide regular reports to senior management on quality metrics, issues, and improvement initiatives.
- PFMEA and Control Plans: Create, edit, and manage Process Failure Mode and Effects Analysis (PFMEA) and Control Plans using corporate-provided Software(DATALYZER). Ensure alignment with customer requirements and best practices for risk mitigation.
Martinrea International Inc. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us if you are contacted for a job interview
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