Recruitment Manager

3 weeks ago


Canada, CA Cynet Health Canada Full time

About the Role:

The Healthcare Client Success Manager is a key position, with the primary goal of growing and managing a portfolio of Healthcare accounts in mostly clinical and some allied and nonclinical settings, serving acute care hospitals, outpatient and ambulatory-care centers, skilled nursing facilities, large corporations onsite clinics, rehabilitation, and sports medicine clinics, and government healthcare facilities.


What will you be doing day to day?

  • Build strong client relations and effective working relationships with your clients.
  • Engage with clients regularly and obtain and update open job orders.
  • Help recruiters by relaying exact customer needs and opportunities to them.
  • Review recruiter submissions for compliance with facility requirements.
  • Maintain a healthy P&L by processing quality submittals and making placements.
  • Monitor customer satisfaction regularly through quality metrics and client scorecards.
  • Liaise with the internal clinical team to provide clinical support to our clinicians in the field.
  • Travel to client sites and attend networking and industry.
  • Assist with confirmation calls and email confirmations to client facilities.
  • Processing assignment and contract changes as well as extensions, renewals, and terminations.
  • Be the overall point of escalation for all current clients and provider issues.
  • Build a relationship and good rapport with all healthcare providers the primary interface with all our healthcare providers and ensure maximum retention beyond current contracts.
  • Ensures credentialing compliance as per client and internal Joint Commission standards.
  • Execute and manage referral programs.
  • Perform other duties and responsibilities as assigned


Your Experience:

  • Bachelor’s degree or equivalency in work experience or education.
  • 5+ years in Nurse or Allied health professional sales, staffing, recruiting, or related experience preferred.
  • Enthusiastic, goal-oriented, organized, dedicated, focused, and driven individual.
  • Track record of hard work, sales success, and strong customer service experience.
  • Proven, strong phone, written, and verbal communication skills.
  • Self-driven and enthusiastic while demonstrating a professional demeanor and possessing strong interpersonal skills.
  • Must be organized, detail-oriented, highly responsive and customer-focused.
  • Adaptability to demanding business environments with changing business priorities and ability to perform outstanding work under compressed time pressures.



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