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Warehouse Supervisor

3 months ago

Montreal Quebec GF, CA Groupe Touchette inc. Full time

Job Purpose

The Warehouse Outbound Supervisor’s primary responsibilities will include leading a great team, coordinating and scheduling daily operations, and planning the required staffing and resource needs for delivery activities. He/She ensures the implementation and maintenance of health and safety policies on the road and in the warehouse, and the achievement of high standards.

Assigned Responsibilities

  1. Help maintain high customer satisfaction by providing high standards in daily operational quality service in the shipping and logistics management of tires.
  2. Establish and meet KPI and cost operational objectives to be achieved on a daily, weekly, and monthly basis.
  3. Constantly adjust the work to be performed according to priorities, last-minute requests, or unforeseen situations.
  4. Proactively improve operational processes to achieve higher levels of efficiency and evaluate their performance.
  5. Ensure the accuracy of inventories.
  6. Maintain high health and safety standards.
  7. Act as an ambassador of high standards, enforcement of policies, and promotion of corporate values to employees.
  8. Plan delivery routes according to current orders.
  9. Generate the computerized list of items for the order pickers according to the delivery routes.
  10. Prepare delivery orders for delivery personnel with specific instructions for each route.
  11. Ensure the follow-up of delivery times and communicate the information to customer service.
  12. Supervise the loading sequence and accuracy of delivery trucks.
  13. All other related tasks.

Success Factors

  1. Business Sense: Your minimum of 5 years of experience in a distribution center, including supervision, will allow you to successfully lead your team and manage your daily operations with confidence.
  2. Computer Skills: Your mastery of the Microsoft Office suite, especially Outlook and Excel, will allow you to build good models to better track and give a better overview of your operations.
  3. Territory Expert: Your familiarity with the road networks in and around the GTA area is essential to achieve your objectives.
  4. Interest in Health: Staying in good health is part of your values and you are happy to help your team and support them in their physical tasks, if necessary.
  5. Leadership: You are naturally motivated, hard-working and resourceful. Customer-oriented, with strong time management and logistics skills, you know you are the ideal candidate for this position.
  6. Stress Resistant: You have a strong ability to make quick decisions in emergency situations and know how to prioritize. You always have a solution to overcome obstacles and unexpected events.
  7. Bilingualism: You are fluent in English, both written and spoken.
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