Application Support Analyst/SRE – Dynatrace/Splunk – IT

1 month ago


Old Toronto Ontario, CA Nexus Systems Group Inc. Full time
Application Support Analyst/SRE - Dynatrace/Splunk

Typical Day in Role:
• The incumbent is responsible for the transitioning of microservice monitoring, alerting and processes relating to a project supporting digital channel operations.
• Part of a team of that will be responsible for incident/problem management of Online banking; Mobile Banking and related production change activities.
• Assist in the development of processes designed to report, analyze and resolve problems with the objective of mitigating the associated operational, reputational, financial, and regulatory risks.
• The incumbent will perform a liaison role and ongoing interaction between various units including, but not limited to: Canadian Banking; Technology partners; Customer facing staff: QA departments, Vendors, Product groups, Business lines
• This position will be focused on leadership, building knowledge base, managing various vendor relationships and the customer impact with the project.
• Working with incumbent FTE on project to migrate alerting, monitoring, dashboards and processes to the platforms (from Azure PCF to GKE)
• Day to day: daily project meetings go over performance capacity management team; working under an FTE but at times working independently

Candidate Requirements/Must Have Skills:
1) 5+ years as an Application Support Analyst and/or System Reliability Engineer (SRE)
2) 2+ years of experience in performance and capacity management tools - Dynatrace and Splunk (both are required) – with demonstrated skills in building monitoring, alerting, dashboards and processes
3) 2+ years working with cloud computing technologies (preference for Azure, GKE)
4) 2+ years working with SQL – as-hoc queries and reporting
5) 2+ years’ experience defining SLOs, SLIs and SLAs

Nice-To-Have Skills:
1) Experience within Financial Institutions (banking, insurance)
2) Experience with incident and problem management
3) 2+ years of DevOps experience
4) Experience with New Relic, Prometheus, Grafana
5) Working knowledge of Service Now, JIRA and Confluence or other enterprise support platforms
6) Experience working in an Agile framework

Soft Skills Required:
• Curious and experimental mindset to drive innovation amidst uncertainty
• Effective communication and diplomacy skills are required to liaise between groups of varying technical expertise and interests.

Education:
• Post-secondary degree in a technical field (computer science, engineering etc.)

Best VS. Average Candidate:
Ideal candidate is strong with all the requirements – best has experienced with SRE practices #J-18808-Ljbffr

  • Old Toronto, Ontario, CA United Software Group Inc. - Canada Full time

    Position: Site Reliability Engineer Location: Toronto, Canada Duration: Contract Job Description: 3+ years of experience Advanced knowledge of the following SRE practices and technologies Python, YAML, Shell scripting Azure, Linux Dynatrace, Prometheus, PagerDuty, Moog, Splunk, Elastic, Azure monitor Chaos Engineering MQ, Kafka Perform production support...


  • Old Toronto, Ontario, CA Scotiabank Full time

    Requisition ID: 199945 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are looking for a Systems Reliability Analyst (SRA) to join our Payment Core Banking & Engineering Service Reliability (SRO) Team. The ideal candidate is passionate about data & service reliability in a very complex and demanding...


  • Old Toronto, Ontario, CA Scotiabank Full time

    Title: Systems Reliability Analyst (SRA)Requisition ID: 199945Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.We are looking for a Systems Reliability Analyst (SRA) to join our Payment Core Banking & Engineering Service Reliability (SRO) Team. The ideal candidate is passionate about data & service...


  • Old Toronto, Ontario, CA Scotiabank Full time

    Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a member of the Canadian Bank Technology team, the Systems Reliability Engineer (SRE) will closely collaborate with application teams, infrastructure teams, other technology operations, and business partners to continuously improve the stability,...


  • Old Toronto, Ontario, CA Royal Bank of Canada> Full time

    Job Summary WHAT IS THE OPPORTUNITY?The Intelligent Operations program is undertaking multiple complex enterprise-wide initiatives as part of RBC’s ongoing plan to improve technology management and architectural governance across the organization. In this role you will be responsible for executing technical planning and successful implementation of the...


  • Old Toronto, Ontario, CA Tangentia Full time

    Role: Java Developer Location: Toronto, ON Work Mode: Hybrid (3 days in office and 2 days WFH) Number of vacancies: 1Description:Experience on Java 17+Knowledge on designing APIs, load balancing, performance testing, etc.Spring Boot (REST, Security, Data, Logging, Caching, etc.)Security patterns - OAuth 2.0, SSL/TLSGit, Maven, Docker, Kubernetes...


  • Old Toronto, Ontario, CA Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. Title: Systems Reliability Engineer Requisition ID: 202680Join a purpose...

  • Java Developer

    1 month ago


    Old Toronto, Ontario, CA Nexus Systems Group Inc. Full time

    Typical Day in Role: - Quickly analyze the available data and find the root cause of the problem during production issues. - Suggest improvements to supported applications and systems as needed - Translate ideas into technical and business realities, and to map technology to business problems. - Understanding of software quality assurance principles -...

  • Java Developer

    3 weeks ago


    Old Toronto, Ontario, CA Finance Professionals Inc. Full time

    JOB DESCRIPTIONLocation: Hybrid (Downtown, Toronto)Duration: Until January 31, 2025Our client, a leading financial institution in Downtown Toronto, is looking for a Java Developer - API to be part of a collaborative software engineering team working on Spring Boot, Microservices, Kafka, NoSQL, Docker, OpenShift, and Kubernetes. The successful candidate will...


  • Old Toronto, Ontario, CA S I Systems Full time

    Int Application Support Analyst - to support incident and problem management issues with Service Now/ITIL experience working in a Linux/Unix Environment - 52491Int Application Support Analyst - to support incident and problem management issues with Service Now/ITIL experience working in a Linux/Unix Environment - 52491 Duration: 5 months with High chance of...


  • Old Toronto, Ontario, CA Nexus Systems Group Inc. Full time

    Typical Day in Role: • Act as a primary for day-to-day operational and production support for the Operational Risk technology solutions by coordinating activities with global stakeholders and support teams - escalate issues, lead service recovery teams, and ensure that root cause analysis is conducted. • Escalate to Senior Manager for assistance and/or...


  • Old Toronto, Ontario, CA Interac Corp. Full time

    AppOps, Senior Specialist page is loaded AppOps, Senior Specialist Apply locations Toronto time type Full time posted on Posted 12 Days Ago job requisition id REQ-1224 AppOps, Senior SpecialistAt Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether...


  • Old Toronto, Ontario, CA Interac Corp. Full time

    AppOps, Senior SpecialistAt Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like...


  • Old Toronto, Ontario, CA Resonaite Full time

    Our client in the financial sector is looking for a contract based IT Support Analyst.Responsibilities:Application Support: Design, lead, and deliver effective application support, investigate root causes, oversee executions, and maintain documentation.Technical Expertise: Serve as a technical expert, resolve issues, and lead job-related actions.Day-to-Day...


  • Old Toronto, Ontario, CA Myticas Consulting Full time

    Myticas Consulting's GTA-based client is looking for a Senior Application Security Analyst for a long-term remote contract opportunity. Qualifications include: Analyzing findings from SCA (Software Composition Analysis) tools and identifying/eliminating false positives. Implementing Snyk (Experience with Snyk is a plus). Implementing ASPM (Application...

  • Performance Engineer

    1 month ago


    Old Toronto, Ontario, CA CB Canada Full time

    ```html Performance Engineer On behalf of our client in the Banking Sector, PROCOM is looking for a Performance Engineer. Performance Engineer – Job Description Monitor service, productivity, and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist. Actively seek continuous...


  • Old Toronto, Ontario, CA Mufg Investorservices Full time

    Experience something BrilliantlyDifferent with a career at MUFG Investor Services.Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.We’re in 14 global locations and provide...


  • Old Toronto, Ontario, CA Dream Unlimited Corp Full time

    Head Office - Toronto 8F Toronto, ON - Adelaide Street East 30 Adelaide St E, Suite 301 Toronto, ON M5C3H1, CAN Dream is looking for a Technical Support Analyst We’re looking for a Technical Support Analyst to join our Technical Services team. You and the rest of our Dream Technical Support team are responsible for providing front line support and...

  • Software Engineer

    1 month ago


    Old Toronto, Ontario, CA Rivalry Limited Full time

    Software Engineer - Platform, DevOps / SRE (Remote)Department: EngineeringEmployment Type: Full TimeLocation: Remote Description Reporting to: VP Engineering Working closely with: Engineering / Product Seniority: Senior TL/DR:We are looking to hire a Software Engineer with a deep passion for solving complex platform and infrastructure problems that start...


  • Old Toronto, Ontario, CA ProViso Staffing Full time

    Story Behind the Need:Business group: Canadian Digital Banking Engineering – Applications – is part of the Client Digital Group, focusing on Mobile Banking application to all client customers.Project: Canadian Digital Banking Engineering – Applications is seeking a QA/QC Test Analyst to support a combination of their ongoing project & Mobile App...