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Customer Assets Management Specialist

2 months ago


Ottawa Ontario HB, Montréal, Canada Thales Full time

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Ottawa, ON., (CAN), Hybrid

Position Summary

Thales requires a Customer Asset Management Specialist to conduct, contribute and assist in the preparation and delivery of various asset management requirements identifying any new additional efforts required to add and/or divest assets as part of the contract and as required by the customer.

Key Areas of Responsibility

  • Develop asset management plans based on customer’s requirements.
  • Identify both core and emergent resources required to review the assets technical data.
  • Identify resources and time to add the technical data, including but not limited the preventive maintenance Schedule, PM Routines, corrective maintenance instructions and survey schedule to the maintenance information system (MIS).
  • Identify Resources (Core and Emergent) and time to link all technical data to the Contractor’s Collaborative Environment.
  • Identify Resources (Core and Emergent) and time to create and missing maintenance technical documentation.
  • Identify potential risks foreseen by the Contractor with the introduction of the new asset and their mitigation strategies.

Minimum Qualifications

  • An Engineering degree or two-year diploma from a recognized university or college (mechanical, electrical, electronic, industrial, reliability or naval engineering) or certified as one the following technical trades of the Royal Canadian Navy:
  • Marine Technician RQ-PO2
  • Weapons Engineer Technician RQ-PO2
  • Legacy QL 6A Marine Engineer
  • Legacy QL 6A Marine Electrician
  • Legacy QL 6A Hull Technician
  • Legacy QL 6A Naval Electronics Technician
  • Legacy QL 6A Naval Weapons Technician.
  • Five years or more experience within the last 10 years of demonstrated marine professional work experience in the marine sector.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community

Special Position Requirements

  • Schedule: 40 hours per week.
  • Physical Environment: Hybrid position – which is a mix of working from home and onsite (in office, at customer site or onboard ships alongside in harbour).
  • Travel: Occasional domestic travel may be required in support of the ships.

What We Offer

  • Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
  • Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
  • Company paid holidays, vacation days, and paid sick leave.
  • Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
  • Employee Discounts on home, auto, and gym membership.

Why Join Us?

Say HI and learn more about working at Thales click here

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.

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