Intermediate Bilingual Customer Service Representative to respond to customer requests and complete service orders
3 days ago
Our valued client is actively seeking an Int. Bilingual Customer Service Representative to respond to customer requests and complete service orders
Initial 6-month contract. Mostly remote with a few days/week onsite in Ottawa, ON
• Responsible for responding to customer requests in a prompt, accurate, and professional manner
• Develop and maintain good client relationships while ensuring confidentiality
• Work with both internal and external teams to ensure the customer’s needs are met
• Process customer requests through utilization of the CRM tool
• Manage and update the inventory system
• Complete service orders
• Process invoices and complete billing
Must Have skills
- 3+ years of Customer Service experience
- Excellent communication in English & French
Nice To Have Skills
- Basic accounting knowledge is an asset
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