Intermediate Bilingual Customer Service Representative to respond to customer requests and complete service orders

3 days ago


Ottawa Ontario HB, Montréal, Canada S.i. Systems Full time

Our valued client is actively seeking an Int. Bilingual Customer Service Representative to respond to customer requests and complete service orders


Initial 6-month contract. Mostly remote with a few days/week onsite in Ottawa, ON


• Responsible for responding to customer requests in a prompt, accurate, and professional manner

• Develop and maintain good client relationships while ensuring confidentiality

• Work with both internal and external teams to ensure the customer’s needs are met

• Process customer requests through utilization of the CRM tool

• Manage and update the inventory system

• Complete service orders

• Process invoices and complete billing


Must Have skills

  • 3+ years of Customer Service experience
  • Excellent communication in English & French


Nice To Have Skills

  • Basic accounting knowledge is an asset
Apply

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