Transportation/Dispatch Manager

3 weeks ago

Greater Toronto Area Canada, Ontario Peoplesource Staffing Solutions Full time

Transportation/Dispatch Manager: FOOD/PHARMA. UNIONIZED. Must live within the GTA.


Responsible for management of the Dispatch (Delivery Driver), Distribution, Invoicing, Inventory activities, Comprehensive understanding of LTL/FTL shipments.


About the Role:

Reporting to the Senior Transportation Manager the Dispatch Manager will Lead a team of dispatch professionals in the safe and efficient scheduling and dispatching of drivers, ensuring that all performance and customer service standards are reached.


What you will be doing:

•

Manage day to day operation within the Dispatch Delivery Driver Department.

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Oversee delivery schedule attainment and efficiency (Routing).

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Develop team capabilities through continue on-the-job and formal training opportunities and coaching.

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Liaises regularly with clients, agency drivers and unionized company drivers. Involved in qualification performance evaluation and ensures carrier compliance with company policies or procedures for product transit and delivery.

•

Reviews, authorizes and signs Invoice Requirements.

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Follows up on driver issues with process improvements and/or corrective actions (i.e. Driver Errors etc.).

•

Manages DOR statistical requirements & inputs.

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Provides overall management of a large team or business area and includes management of individuals indirectly through subordinate supervisors or managers.

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Establish goals and priorities and manage the activities and work of subordinates Evaluate their performance by providing formal and informal feedback to ensure that all work within a specific area is carried out in an efficient manner and in accordance with set individual targets.

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Responsible for all aspects of Human Resources functions for team including hiring, onboarding, performance management and disciplinary matters.

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Develop team capabilities through continuous on-the-job and formal training opportunities and coaching.

•

Prepare, recommend and manage a budget for the direct area of responsibility by conducting analysis and preparing data to support requested budget.

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Monitor the financial performance of area of responsibility against approved budget so that areas of unsatisfactory performance are identified and rectified promptly, and potential performance improvement opportunities are capitalized on

•

Recommend, develop and implement enhancements and improvements to departmental policies and procedures.

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Ensure that all employees reporting to the Manager, follow’s all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

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Adhere/comply with company policies and procedures


What you will bring:

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Minimum 2-5 years of experience in the Transportation and food industry with two to five years in managing people and dispatch teams.

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Post-Secondary Diploma or equal work experience in related field

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Certificate in Supply Chain (Transportation Systems, Logistics Process, etc.)

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Working knowledge of GMP, HACCP, BRC, food safety & quality.

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Ability to lead and delegate to a team of employees.

•

Problem identification and solving capabilities with the ability to work under pressure in a fast-paced environment.

•

Ability to multi-task and attention to detail (accuracy)

•

Verbal and written communication skills

•

General computer skills (e.g. MS Office)


Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check.


Health benefits and pension plan

•

Weekly pay

•

Onsite Cafeteria


  • Must have union experience
  • Must have logistics, supply chain experience.
  • Must have Managed a fleet, drivers, dispatching, routing experience, Canada wide, route optimizing experience.
  • Worked with RFP’s and pricing
  • Must have experience in transit time
  • Must know and have experience in pallet placements.

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