Senior Customer Service Representative
4 weeks ago
**ONLY CANDIDATES WITH STEEL MANUFCATURING/ FABRICATION INDUSTRY EXPERIENCE WILL BE CONSIDERED.**
A general overview of The Customer Service Representative responsibilities:
- engaging with customers on behalf of the company
- supporting sales representatives
- accurately inputting orders into the system, data entry
- uploading technical drawings
- answering phone calls or emails from consumers to respond to questions
- participating in meetings with the customer service team to address any delays/ concerns/ updates and
- maintaining expert knowledge about the company products.
Experience with DriveWorks, Freshdesk, Syspro is preferred but not required.
* additional duties as assigned.
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Position Details
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