Retail General Manager

2 weeks ago

Canada JRoss Retail Recruiters Full time

We are seeking a Retail General Manager to lead a thriving high-volume big-box retail store. With multiple departments and a team of 150+ employees, this is an opportunity for a hard-working and process-driven professional to make a lasting impact. As the Retail General Manager, you will oversee all aspects of store operations and maintain a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, and analyzing relevant data to inform store-specific strategies. You will oversee all aspects of store operations, leveraging your expertise to optimize merchandising, sales, and customer service. You will spend the majority of your time on the retail floor, ensuring operations run smoothly, customers are engaged, and your team is empowered to succeed. You will champion customer service, proactively address store needs, and act as the brand ambassador of Canadian Tire for the community.

Description

  • Leadership & Team Development:
  • Inspire, mentor, and manage a team of 150+ employees across multiple departments, including department managers and supervisors.
  • Recruit, onboard, and develop top talent to ensure a high-performing team that meets the store's strategic goals.
  • Foster a culture of collaboration, accountability, and excellence.
  • Develop team members through coaching, performance feedback, and training programs to ensure continuous growth and development.
  • Operational Excellence:
  • Ensure smooth day-to-day operations by managing processes and workflows, maintaining high standards of safety, compliance, and store organization.
  • Proactively identify and address store-specific needs, ensuring alignment with corporate objectives.
  • Maintain a clean, welcoming, and functional store environment for customers and employees alike.
  • Merchandising & Inventory Management:
  • Oversee and execute merchandising strategies to optimize product placement, inventory turnover, and seasonal transitions.
  • Leverage market trends, customer insights, and micro-season data to adjust product offerings and layouts effectively.
  • Collaborate with department managers to ensure product availability and timely stock replenishment.
  • Customer Experience:
  • Champion a customer-first mindset by creating a welcoming atmosphere and ensuring consistent, high-quality service.
  • Handle escalated customer concerns professionally, using them as opportunities to improve processes and service standards.
  • Engage with customers on the retail floor to gather feedback and identify areas for improvement.
  • Loss Prevention & Security:
  • Implement and maintain loss prevention programs to minimize shrinkage and safeguard store assets.
  • Train team members on security protocols, fraud detection, and best practices for theft prevention.
  • Conduct regular audits to ensure adherence to loss prevention policies and address potential vulnerabilities.
  • Financial Oversight:
  • Analyze and manage budgets, sales performance, and operating expenses to meet or exceed financial targets.
  • Prepare and present reports on key metrics, identifying trends and proposing strategies for improvement.
  • Collaborate with leadership to develop and execute financial plans that align with business goals.
  • Community Engagement:
  • Act as a brand ambassador, building strong partnerships within the community and representing the company at local events.

Requirements

  • 5 years of experience leading associates in a large retail environment with sales volume exceeding $20M annually.
  • 5 years of experience working in a fast-paced, cross-functional work environment.
  • Proven ability to build and maintain cross-functional relationships in a matrixed environment.
  • Experience building partnerships within the community.
  • Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
  • Skills:
  • Strong organizational skills, computer literacy, and the ability to multitask with a sense of urgency.
  • Strong working knowledge of Microsoft Office Suite.
  • Knowledge:
  • Familiarity with all store departments, including garden center products and seasonal merchandise.
  • A deep understanding of retail operations and customer engagement principles.

Corporate Culture

  • Competitive Compensation: A highly competitive base salary reflecting your expertise.
  • Incentives: Performance-based bonuses tied to sales and operational achievements.
  • Growth Opportunities: A chance to advance within a forward-thinking and entrepreneurial retail organization.
  • Impactful Role: Lead a large-scale operation where your leadership and vision make a tangible difference.

If you're a motivated retail professional with a proven track record in management, customer focus, and process excellence, we want to hear from you

Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.

  • Luxury Retail Executive Coordinator

    1 week ago

    Canada JRoss Retail Recruiters Full time

    Job DescriptionWe are seeking an exceptional Executive Assistant to join our team at JRoss Retail Recruiters.The ideal candidate will have a proven track record of providing high-level administrative support to senior executives in a fast-paced, dynamic environment.Responsibilities include:Managing the CEO's calendar and schedule with precision and attention...

  • Retail General Supervisor

    2 days ago

    Moberly Lake, BC, Canada Saulteau First Nations Full time

    Job DescriptionWe are seeking a results-driven and customer-focused leader to join our team as General Store Director. In this role, you will be responsible for overseeing the daily operations of the retail store, including managing inventory, staff, and customer service.Key ResponsibilitiesManage the overall operation of the retail store, including...

  • Retail Visual Merchandiser

    1 week ago

    Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Levis, QC **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the ability to...

  • Regional Retail Sales Manager

    4 weeks ago

    Canada Activation Services Inc. Full time

    **Regional Retail Sales Manager | Quebec-Eastern ON | Reebok (ASI)** It’s an exciting time to be at ASI! The company is expanding and reaching new heights in retail sales operations! The momentum we’ve generated in recent years has allowed us to take on new business opportunities and grow our operation this year. We’re looking for talented people to...

  • Executive Support Specialist

    1 week ago

    Canada JRoss Retail Recruiters Full time

    Job OverviewWe are seeking an experienced Personal Assistant to provide high-level administrative support to the CEO of a luxury brand.The successful candidate will have a proven track record of working in a luxury retail or corporate setting, with a strong focus on delivering exceptional results in a fast-paced environment.Responsibilities include:Managing...

  • General Manager

    2 weeks ago

    Canada Federated Co-operatives Limited Full time

    Meadow Lake Co-op invites applications for the position of General Manager (GM) to lead our team that serves Meadow Lake and the surrounding area.Who we are:Co-op does business differently. As a Co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities, and investing in sustainable growth. To learn...

  • Samsung Operations Associate

    3 weeks ago

    Canada OSL Retail Services Inc Full time

    Aperçu: Samsung and OSL have partnered to operate and manage the Samsung Experience Stores across Canada. We’re looking for a **Operations Associate** to join our team in support of our vision to take this high-touch and experiential retail channel to the next level. It’s an exciting time to be at OSL Retail Services, working for a people-focused...

  • Director of Sponsorships

    2 weeks ago

    Canada JRoss Retail Recruiters Full time

    This energetic and progressive trade association is moving fast and looking forward. Their commitment to members and high-quality customer service are their top priorities. For more than 50 years, they have been the voice of industry, marked by leadership in exceptional member benefit programs, government lobbying, public affairs, education and training, and...

  • General Manager

    6 days ago

    canada, ca | ca Sodexo Full time

    Job Listing: General Manager At Sodexo Live, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything...

  • General Manager

    1 week ago

    Canada Brightvision Capital Partners, LLC Full time

    Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres,...

  • Retail Store Operations Manager

    2 weeks ago

    Canada Federated Co-operatives Limited Full time

    **Meadow Lake Co-op Overview**Federated Co-operatives Limited (FCL) is a major retail business in Western Canada. Our members include over 175 independent retailers operating more than 800 stores, employing over 30,000 people.We are currently seeking an exceptional leader to join our team as the General Manager of Meadow Lake Co-op. Reporting to the Board of...

  • Leasing Manager, Retail

    4 weeks ago

    Canada The Skyline Group of Companies Full time

    Looking for a chance to make your mark in a fast-paced, professional and fun environment? As a Leasing Manager for Skyline you’ll be responsible for professionally managing and overseeing the leasing function for all assigned properties in the retail portfolio in order to maximize overall occupancy and revenue in alignment with annual budgets while...

  • Executive Assistant

    1 week ago

    Canada JRoss Retail Recruiters Full time

    Are you passionate about the world of luxury jewellery and watches? Do you have a proven ability to manage high-level administrative responsibilities with professionalism, discretion, and grace? Join one of Canada's premier luxury retailers as the Executive Assistant to the CEO, providing critical support in a dynamic and fast-paced environment. This role is...

  • Leadership Role for a Specialty Retail Store Manager

    1 week ago

    Canada Brightvision Capital Partners, LLC Full time

    Overview:Brightvision Capital Partners, LLC is seeking an experienced leader to fill the role of General Manager at one of our retail stores. As a General Manager, you will be responsible for leading a team of employees to deliver exceptional customer experiences and driving sales and profitability goals.Job Description:Lead a High-Performing Team: Recruit,...

  • General Manager

    4 days ago

    Odessa, SK, Canada Federated Co-operatives Limited Full time

    Odessa Co-op has an exciting opportunity and invites applications for the position of General Manager (GM) located in the community of Odessa, SK.Who we are:Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. We are...

  • General Manager

    4 days ago

    Mississauga, Peel region, Canada Compass Group North America Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...

  • Executive Assistant

    1 week ago

    Canada JRoss Retail Recruiters Full time

    Are you passionate about the world of luxury jewellery and watches? Do you have a proven ability to manage high-level administrative responsibilities with professionalism, discretion, and grace? Join one of Canada's premier luxury retailers as the Executive Assistant to the CEO, providing critical support in a dynamic and fast-paced environment. This role...

  • Human Resources Business Partner

    2 weeks ago

    Canada OSL Retail Services Full time

    It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new...

  • Retail Pricing Expert

    5 days ago

    Canada Ren's Pets Full time

    About Ren's PetsRen's Pets is a passionate community connected to animal welfare. Our mission is to provide innovative solutions that make a difference in the lives of pets. We believe that by working together, we can create a better world for animals and their human families.Job DescriptionThe Retail Pricing Expert will be responsible for analyzing market...

  • General Manager

    4 days ago

    Canada CARSTAR Canada Partnership, LP. Full time

    The General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work process. It is the General Manager's responsibility to ensure the success of the facility in all areas of the business. The General Manager...