Payroll CSR

3 weeks ago

Winnipeg Manitoba AC, Manitoba, Canada Winnipeg Regional Health Authority Full time

Requisition ID: 368817

Position Number: 20059388

Posting End Date: November 2, 2024

City: Flexible in Manitoba

Employer: Shared Health

Site: Winnipeg Shared Health

Department / Unit: SH HRSS OESH

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 11/04/2024

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: Hybrid

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary is commensurate with education and qualifications.

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Reporting directly to the Manager, Provincial HR Shared Services Centre, the incumbent is responsible for working in a high-volume call centre and processing environment where the representatives answer over 8,000 calls monthly. Interacts with employees and other internal and external parties via email or telephone providing information and resolving issues related to benefits, payroll and recruitment. Works to resolve complaints while achieving set productivity targets. Adheres to all applicable policies and procedures as provided for under applicable legislation, union and non-union guidelines including the varied processes in multiple collective agreements across multiple sites and differing legal entities. Provides support for over 36, 0000 staff working across Manitoba with the anticipation of expected growth within our client base in the future.

Experience
  • Minimum three (3) years of experience working with a computerized Payroll/HRIS system required.
  • Experience working in SAP, SuccessFactors and Ivanti (or another intake ticketing system) preferred.
  • Previous call centre experience is preferred.
Education (Degree/Diploma/Certificate)
  • Complete high school education, Manitoba standards, required.
  • Successful completion of the Canadian Payroll Association, Payroll Compliance Practitioner (PCP) or equivalent education from a recognized business certificate program required.
  • A combination of education and experience may be considered.
Certification/Licensure/Registration

Not Applicable

Qualifications and Skills
  • Demonstrated proficiency in the use of Microsoft Office applications required.
  • Knowledge of ERP and other financial planning systems is preferred.
  • Must have excellent interpersonal and customer service skills including active listening to assist customers.
  • Excellent English communication skills, verbal and written required.
  • Must be able to prioritize work flow, complete multiple tasks, manage time and work independently.
  • Solid track record of exceeding productivity and quality goals.
Physical Requirements
  • May be required to work remotely.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

  • Payroll Customer Service Representative

    4 weeks ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Job SummaryWe are seeking a highly skilled Payroll CSR to join our team at Winnipeg Regional Health Authority. The successful candidate will be responsible for providing exceptional customer service and support to our employees and stakeholders.Key ResponsibilitiesProcess payroll and benefits transactions in a high-volume call centre environmentRespond to...

  • Payroll Csr

    2 months ago

    Winnipeg, Canada Shared Health Full time

    **Requisition ID**: 367181 **Position Number**: 20063939 **Posting End Date**: September 25, 2024 **City**: Winnipeg **Employer**: Shared Health **Site**:Shared Health - 330 Portage Avenue **Department / Unit**: PHRSS **Job Stream**: Non-Clinical **Union**: Non Union **Anticipated Start Date**: 10/07/2024 **FTE**: 1.00 **Anticipated Shift**:...

  • Payroll Csr

    2 months ago

    Winnipeg, Canada Pan Am Clinic Full time

    **Requisition ID**: 367181 **Position Number**: 20063939 **Posting End Date**: September 25, 2024 **City**: Winnipeg **Employer**: Shared Health **Site**: Shared Health - 330 Portage Avenue **Department / Unit**: PHRSS **Job Stream**: Non-Clinical **Union**: Non Union **Anticipated Start Date**: 10/07/2024 **FTE**: 1.00 **Anticipated Shift**: Days **Work...

  • Payroll Csr

    2 weeks ago

    Winnipeg, Canada Shared Health Full time

    **Requisition ID**: 370170 **Position Number**: 20048190 **Posting End Date**: Open Until Filled **Employer**: Shared Health **Site**:Shared Health - Newport Bldg **Department / Unit**: SH HR Shared Services Staffing Prod **Job Stream**: Non-Clinical **Union**: Non Union **Anticipated Start Date**: ASAP **FTE**:Casual **Anticipated Shift**:...

  • Payroll CSR

    1 month ago

    Winnipeg, Canada Winnipeg Regional Health Authority Full time

    Requisition ID: 368817  Position Number: 20059388 Posting End Date: November 2, 2024City: Flexible in ManitobaEmployer: Shared Health Site: Winnipeg Shared Health  ​​​​​​​Department / Unit: SH HRSS OESH  Job Stream: Non-Clinical  Union: Non Union Anticipated Start Date: 11/04/2024  FTE: 1.00  Anticipated Shift: Days Work Arrangement:...

  • Payroll Csr

    2 months ago

    Winnipeg, Canada Pan Am Clinic Full time

    **Requisition ID**: 364922 **Position Number**: 20066786 **Posting End Date**: September 19, 2024 **City**: Winnipeg **Employer**: Shared Health **Site**: Shared Health **Department / Unit**: SH HR Shared Services DC- GI- Processing **Job Stream**: Non-Clinical **Union**: Non Union **Anticipated Start Date - End Date**: ASAP - 03/01/2026 **Reason for Term**:...

  • Organizational Management

    2 months ago

    Winnipeg, Canada Shared Health Full time

    **Requisition ID**: 367762 **Position Number**: 20063940 **Posting End Date**: October 10, 2024 **City**: Winnipeg **Employer**: Shared Health **Site**:Shared Health - Newport Bldg **Department / Unit**: SH HR Shared Services Production Ctr **Job Stream**: Non-Clinical **Union**: Non Union **Anticipated Start Date**: 10/21/2024 **FTE**:...

  • Customer Service Representative

    5 months ago

    Winnipeg, Canada CARSTAR Manitoba Full time

    CARSTAR Manitoba is hiring! We are currently seeking a customer service representative (CSR) to join our dynamic team! As the first point of contact in the stores, the customer experience representative creates the first impression that customers and visitors will have when the call or walk in to our shops. This person is responsible for creating an...

  • Customer Service Representative

    5 months ago

    Winnipeg, Canada CARSTAR Manitoba Full time

    CARSTAR Manitoba is hiring! We are currently seeking a customer service representative (CSR) to join our dynamic team on St James St in Winnipeg! As the first point of contact in the stores, the customer experience representative creates the first impression that customers and visitors will have when the call or walk in to our shops. This person is...

  • Customer Service Representative

    6 months ago

    Winnipeg, Canada CARSTAR Manitoba Full time

    CARSTAR Manitoba is hiring! We are currently seeking a customer service representative (CSR) to join our dynamic team! As the first point of contact in the stores, the customer experience representative creates the first impression that customers and visitors will have when the call or walk in to our shops. This person is responsible for creating an...

  • Customer Service Representative

    5 months ago

    Winnipeg, Canada CARSTAR Manitoba Full time

    CARSTAR Manitoba is hiring! We are currently seeking a customer service representative (CSR) to join our dynamic team in Gimli, Manitoba! As the first point of contact in the stores, the customer experience representative creates the first impression that customers and visitors will have when the call or walk in to our shops. This person is responsible for...

  • Customer Service Representative

    6 months ago

    Winnipeg, Canada CARSTAR Manitoba Full time

    CARSTAR Manitoba is hiring! We are currently seeking a customer service representative (CSR) to join our busy team on St James St in Winnipeg! As the first point of contact in the stores, the customer experience representative creates the first impression that customers and visitors will have when the call or walk in to our shops. This person is responsible...

  • Operations Supervisor

    5 months ago

    Winnipeg, Canada Brinks Full time

    About the job The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honours that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and...