Operations Supervisor
4 months ago
About the job
The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honours that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.
Position Overview
The incumbent will be responsible for overseeing various lines of business (ARM/ATM/CIT, Vault, Safe & Key and Brinks Safe Products) at their assigned location. With an emphasis on team leadership (Union and Non-Union) and process improvement, ensuring proper operating procedures, adherence to safety and security regulations, while maximizing profitability and maintaining customer service standards.
Responsibilities (Percent of Time)
Operations Management - 50%
- Ensure minimum productivity standards for MAC (Customer Service Response Times) and Cash in Transit (Stops/Hour)
- Maintain routes in Ocean and schedule CIT runs out of the branch
- Responsible for daily opening of the vault; check-out & in of liability; vault balancing; provide direction and allocation of resources
Employee & Labour Relations - 10%
- Ensure demonstration and promotion of both Company Values and Success Factors
- Engage in active communication with all branch employees to promote engagement & wellbeing
- Ensure grievances are addressed in a timely fashion; make recommendations for disciplinary actions; administration of applicable Collective Bargaining Agreement
- Ensure adequate staffing levels maintained and scheduling creation and posting
Customer Service - 10%
- Respond to customer inquiries as required and assist to find solutions to any unresolved issues
- Completion of monthly customer SLA reporting
Security Protocol Enforcement - 10%
- Compliance with procedures and processes are performed in accordance with the CSR/RMS and Regional requirements
Branch Health & Safety - 5%
- Promote and ensure a physically and mentally safe working environment through the enforcement of all Health and Safety policies
- Investigate any workplace vehicle accidents or personal injuries in association with Joint Health & Safety Committees, ensuring findings and corrective action are reported and actioned as required
- If acting as a Health and Safety Representative, participate in monthly Health and Safety meetings, complete building safety inspections and vehicle inspections
- Must complete the company standard Health & Safety training online
Administration - 10%
- Record keeping; payroll functions; inventory control and supply ordering
- Maintain Petty Cash
- Month End reporting: review billing and provide appropriate approvals
- Invoice processing
- Data entry (internal inventory system)
Fleet Maintenance - 5%
- Technical knowledge and ability to perform minor vehicle repairs and maintenance
- Ensure the fleet is in good working order and preventative maintenance schedules are in compliance with company policy
Position Qualifications
- Action oriented, able to maintain composure under pressure
- Excellent organizational and communication skills
- Able to manage conflicts, and make accurate logical decisions
- Able to set targets, establish priorities and meet goals
- Can effectively recruit, hire and train staff as needed
- Strong internal and external customer focus
- Work effectively alone or in team scenarios
- Ability to obtain firearms license
- Must be able to work flex hours as required
Education Requirements
- High School Diploma - Minimum
Scope of Position
Major Challenges: Managing multiple groups of employees over various shifts; unscheduled customer demands; climate impacts (weather); fleet management
Decision Making Authority: Staffing changes, vacation approvals, hiring
Contacts: Front line through SLT; external customers and vendors at various levels
Quantitative Impact: OP, Overtime/Underwork
Work Conditions
Environment: Branch - Office and production environments
Position Type: Full Time (37.5 hours/week)
Direct Reports: Varies by location
Indirect Reports: Varies by location
Compensation Elements
- Base Salary
- Annual Merit Eligibility
- Brink’s Incentive Plan
- Pension & Benefits Package
Qualifications
-
Operations Supervisor
3 months ago
Winnipeg, Canada Alpine Building Maintenance Full timeOperations Supervisor - Manitoba Winnipeg, MB, Canada Req #672 Friday, August 9, 2024 Job Title: Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location: Winnipeg, MB and surrounding cities
-
Operations Supervisor
2 weeks ago
Winnipeg, Manitoba, Canada Alpine Building Maintenance Full timeOperations Supervisor RoleAt Alpine Building Maintenance, we are seeking an experienced Operations Supervisor to oversee our Winnipeg operations. This is a full-time, permanent position that requires flexibility in shift times.Key Responsibilities:Lead a team of operations staff to ensure seamless delivery of servicesDevelop and implement operational...
-
Operations Supervisor
2 weeks ago
Winnipeg, Manitoba, Canada Alpine Building Maintenance Full timeOperations SupervisorAt Alpine Building Maintenance, we are seeking a skilled Operations Supervisor to oversee our operations in Winnipeg and surrounding cities. The ideal candidate will have experience in managing teams and ensuring seamless day-to-day operations.Key Responsibilities:Manage and coordinate the activities of the night cleaning crewEnsure...
-
Operations Supervisor
2 weeks ago
Winnipeg, Manitoba, Canada Alpine Full timeJob Title: Operations SupervisorJob Overview: We are seeking an experienced Operations Supervisor to join our team at Alpine. As a key member of our operations team, you will be responsible for supervising a group of sites within a territory, managing subcontractors, and ensuring the scope of work is completed to the highest standards.Key Responsibilities:...
-
Operations Supervisor
1 month ago
Winnipeg, Manitoba, Canada TRANSMAX LTD Full timeJob Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at TRANSMAX LTD. As an Operations Supervisor, you will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and ensuring smooth operation of computer equipment and machinery.Key...
-
Operations Supervisor
1 month ago
Winnipeg, Manitoba, Canada TRANSMAX LTD Full timeJob Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at TRANSMAX LTD. As an Operations Supervisor, you will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and ensuring smooth operation of computer equipment and machinery.Key...
-
Operations Supervisor
2 weeks ago
Winnipeg, Manitoba, Canada TRANSMAX LTD Full timeJob Title: Operations SupervisorAbout the Role:We are seeking a skilled Operations Supervisor to join our team at TRANSMAX LTD. As an Operations Supervisor, you will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and ensuring the smooth operation of computer equipment and machinery.Key...
-
Operation Supervisor
5 months ago
Winnipeg, Canada Fidelity Manufacturing Group Full time**ABOUT FIDELITY MANUFACTURING GROUP** Operating out of Calgary, Alberta, Fidelity Manufacturing Group is a Canadian owned machine shop. We offer superior machining, mould making, and manufacturing solutions for many different industries such as aerospace, medical, energy, automotive, and military. We specialize in the most intricate and complex projects...
-
Operational Supervisor
2 weeks ago
Winnipeg, Manitoba, Canada TRANSMAX LTD Full timeAt TRANSMAX LTD, we are seeking an experienced Operational Supervisor to join our team. The successful candidate will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and ensuring the smooth operation of computer equipment and machinery.The ideal candidate will have a secondary (high) school...
-
Operations Supervisor
5 months ago
Winnipeg, Canada Tony's Team Transport Full time**Operations Supervisor** Tony’s Team Transport has an exciting opportunity for an Operations Supervisor. We are seeking a dedicated individual to lead and mentor employees, providing timely support and delegating responsibilities effectively. The Operations Supervisor will maintain professional relationships with staff, schools, school boards, and...
-
Operations Supervisor
3 weeks ago
Winnipeg, Manitoba, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a dedicated Operations Supervisor to oversee daily operations, ensuring efficient workflows and high-quality service. As a key member of our team, you will be responsible for supervising a team of employees, providing ongoing feedback, and handling customer inquiries.Key Responsibilities:Supervise daily operations, ensuring smooth workflows...
-
Operations Supervisor
1 month ago
Winnipeg, Manitoba, Canada BHULLAR & SONS INVESTMENT LTD Full timeJob Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at BHULLAR & SONS INVESTMENT LTD. The successful candidate will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and resolving work problems.Key Responsibilities:Co-ordinate activities with...
-
Operations Supervisor
1 month ago
Winnipeg, Manitoba, Canada BHULLAR & SONS INVESTMENT LTD Full timeJob Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at BHULLAR & SONS INVESTMENT LTD. The successful candidate will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and resolving work problems.Key Responsibilities:Co-ordinate activities with...
-
Operations Supervisor
3 weeks ago
Winnipeg, Manitoba, Canada TRANSMAX LTD Full timeJob Title: Dispatchers SupervisorTRANSMAX LTD is seeking a highly skilled and experienced Dispatchers Supervisor to join our team. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and ensuring smooth operation of computer equipment and...
-
Supervisor, Operations
5 months ago
Winnipeg, Canada BIL Security Services Canada Full timeActively interviewing, growth potential, career stability, and mission-driven. Winnipeg's leading Security Company specializing in Security Guards, IP cameras, access and alarm security integration is actively hiring supervisors. We operate one of Canada's largest LIVE video monitoring centers. We live video monitor cameras across Canada and capture...
-
Operations Supervisor
4 weeks ago
Winnipeg, Manitoba, Canada TRANSMAX LTD Full timeJob Title: Operations SupervisorOverviewWe are seeking an experienced Operations Supervisor to join our team at TRANSMAX LTD. The successful candidate will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and ensuring smooth operation of computer equipment and...
-
Operations Supervisor
4 weeks ago
Winnipeg, Manitoba, Canada TRANSMAX LTD Full timeJob Title: Operations SupervisorOverviewWe are seeking an experienced Operations Supervisor to join our team at TRANSMAX LTD. The successful candidate will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and ensuring smooth operation of computer equipment and...
-
Operational Supervisor
2 weeks ago
Winnipeg, Manitoba, Canada TRANSMAX LTD Full timeJob Title: Operational SupervisorJob Summary: We are seeking a highly skilled Operational Supervisor to join our team at TRANSMAX LTD. The successful candidate will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and ensuring smooth operation of computer equipment and machinery.Key...
-
Operations Supervisor
4 months ago
Winnipeg, Canada Impark Full time**Description**: The **Operations Supervisor** provides leadership, and operational oversight to ensure service that exceeds our customer/client’s expectations. This position is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Operations Supervisor works closely...
-
Operations Supervisor
1 month ago
Winnipeg, Manitoba, Canada BHULLAR & SONS INVESTMENT LTD Full timeJob Title: Dispatchers SupervisorWe are seeking a highly organized and detail-oriented Dispatchers Supervisor to join our team at BHULLAR & SONS INVESTMENT LTD.Job Summary:The Dispatchers Supervisor will be responsible for coordinating activities with other work units or departments, preparing and submitting reports, and resolving work problems. The ideal...