Trainer (Maximum Benefit Administration)

5 hours ago

Winnipeg Manitoba, Manitoba, Canada Johnston Group Inc. Full time

Join a dynamic and collaborative environment where you play a crucial role in shaping a team’s success. As a Trainer with Maximum Benefit, you’ll be the go-to expert for the administration team, ensuring each member is fully equipped to excel.


Your daily activities will be diverse as you develop and improve administrative processes. You will provide coaching and mentorship for trainees and existing team members, conduct quality assurance reviews to ensure accuracy and high standards are consistently met. Then you’ll share feedback, offer targeted recommendations, and track trends to steer future training. This will include developing new training materials, revising guides, and creating checklists to support ongoing learning.


At Maximum Benefit, your work as a Trainer isn’t just about teaching—it’s about inspiring a team to deliver exceptional service. If you're passionate about training, eager to foster continuous improvement, and ready to lead with empathy and expertise, we’d love to hear from you.


Hybrid working model based out of our Winnipeg, MB office only with three days or more in office days per week.


Duties and responsibilities:


Training & Mentoring

  • Conduct training one on one or in a group setting for Maximum Benefit on administration processes
  • Provide ongoing mentorship to both new trainees and experienced team members

Develop, update, and maintain training materials, including manuals, checklists, and guides.


Support & Issue Resolution

  • Field questions from the team and provide guidance as needed.
  • Offer direct support on administration work when necessary to ensure smooth operations during peak times or when additional support is required.


Quality Assurance

  • Perform quality assurance reviews on the work of trainees and existing staff.
  • Track and document errors and quality trends, providing feedback and recommendations for improvement.
  • Meet with the Supervisor to report findings, highlight trends, and discuss potential training needs.

Provide real-time feedback to team members, identifying areas for improvement and recognizing achievements.


Process Improvement

  • Identify business process improvements and suggest ways to streamline or enhance procedures.
  • Act as a subject matter expert (SME) on various projects related to administration.


Qualifications:


  • 3 years of experience in a Trainer position
  • Exceptional ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously without compromising quality or performance.
  • Demonstrated excellent oral and written communication skills
  • Ability to work closely on a one-on-one basis, in a team environment and self-motivated to work independently when required
  • Detail oriented and well-developed analytical skills
  • Open to feedback and willing to make changes based on input from supervisors, peers, or team members in order to continuously improve performance and efficiency.
  • Proficient in Microsoft Office Programs (Word, Excel, PowerPoint, etc.) to create reports, documents, and presentations, and maintain training materials.
  • Proficiency in French is a significant asset

  • Bilingual Trainer

    6 hours ago

    Winnipeg, Manitoba, Manitoba, Canada Johnston Group Inc. Full time

    Join a dynamic and collaborative environment where you play a crucial role in shaping a team’s success. As a Trainer with Maximum Benefit, you’ll be the go-to expert for the administration team, ensuring each member is fully equipped to excel.Your daily activities will be diverse as you develop and improve administrative processes. You will provide...

  • Benefits Administrator

    2 months ago

    Winnipeg, Manitoba, Manitoba, Canada Manitoba Public Insurance Full time

    As the PIPP Benefits Administrator you will investigate, assess, and administer bodily injury claim benefits of moderate complexity, such as chiropractic and physiotherapy treatment, permanent impairment ratings, dental, and medical expense claims of varying complexity. Sous la supervision du superviseur, Services administratifs du RPPP, l’administrateur...

  • Benefits Administrator

    2 weeks ago

    Winnipeg, Manitoba, Canada People Corporation Full time

    Job SummaryWe are seeking a dynamic Benefits Administrator to join our team in a client-focused environment. This exciting role includes the investigation of complex issues and management of client escalations.About the RoleThe Benefits Administrator will be responsible for managing a portfolio of clients, providing excellent service and support, and...

  • Benefits Administrator

    1 month ago

    Winnipeg, Manitoba, Canada BGIS Full time

    About BGISAt BGIS, we are a leading provider of customized facility management and real estate services. Our team of over 6,500 professionals globally is dedicated to enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses.Our MissionWe manage over 320 million...

  • Payroll and Benefits Administrator

    1 month ago

    Winnipeg, Manitoba, Canada beBee Professionals Full time

    Job Summary:We are seeking a highly skilled Payroll and Benefits Specialist to join our team at beBee Professionals in Winnipeg. The successful candidate will be responsible for the accurate and timely processing of payroll and benefits for all employees.The ideal candidate should have a minimum of 3 years of experience in payroll and benefits...

  • Kitchen Supervisor and Team Trainer

    2 weeks ago

    Winnipeg, Manitoba, Canada DENNY'S RESTAURANTS Full time

    About Denny's RestaurantsWe are a renowned dining establishment with a passion for delivering exceptional culinary experiences. As part of our dynamic team, you will play a vital role in shaping the future of food service.Job OverviewThis is an exciting opportunity to join our team as a Kitchen Supervisor and Team Trainer. In this key position, you will...

  • Benefits Administrator for Indigenous Communities

    2 weeks ago

    Winnipeg, Manitoba, Canada Johnston Group Full time

    About UsJohnston Group is a leading provider of employee benefit solutions to over 30,000 companies across Canada. Our reputation for providing superior levels of service and education has made us a trusted name in the industry for over three decades.We are committed to creating a positive work atmosphere where diversity is valued and respected. We believe...

  • Senior System Administrator

    4 weeks ago

    Winnipeg, Manitoba, Canada CP Full time

    Job Title: Sr. System AdministratorAs a highly skilled Sr. System Administrator, you will be responsible for the daily operation and maintenance of the company's IT infrastructure, ensuring maximum uptime and efficiency. Your duties will include, but are not limited to, server management, network administration, and troubleshooting technical issues. Key...

  • Pension Administrator

    3 weeks ago

    Winnipeg, Manitoba, Canada Coughlin & Associates Ltd Full time

    Pension Administrator Job SummaryWe are seeking a skilled Pension Administrator to join Coughlin & Associates Ltd. The successful candidate will be responsible for processing retirement/termination applications, maintaining accurate records, and providing exceptional service to clients.Core QualificationsPost-secondary degree in a related field, such as...

  • Plan Administrator, Employee Changes

    6 hours ago

    Winnipeg, Manitoba, Manitoba, Canada Johnston Group Inc. Full time

    The Administration Services team processes requested certificate changes, terminations and salary adjustments for Chambers of Commerce Group Insurance Plan® clients as part of our industry-leading customer service.As the successful candidate, you will review and process certificate changes, survivor benefits, employee terminations, salary changes and excess...

  • Benefits Consultant

    3 weeks ago

    Winnipeg, Manitoba, Canada People Corporation Full time

    Job Title: Client Service SpecialistAbout the Role:We are seeking a dynamic Client Service Specialist to join our team at People Corporation. As a Client Service Specialist, you will play a critical role in providing excellent service and support to our valued clients.Key Responsibilities:Develop and maintain relationships with clients and multiple insurance...

  • Plan Administrator, CINUP

    4 weeks ago

    Winnipeg, Manitoba, Manitoba, Canada Johnston Group Inc. Full time

    CINUP brings Indigenous communities together as one collective force to achieve marketplace power, enhancing employee benefits, services, and stability. With a reputation for providing superior levels of service and education, paired with unique benefit solutions, CINUP has been a trusted name in Indigenous communities for over three decades. As the...

  • Client Service Specialist

    2 weeks ago

    Winnipeg, Manitoba, Canada People Corporation Full time

    We are seeking an experienced Benefits Administrator to join our team at People Corporation, a national provider of benefits, retirement, wealth, wellness, and human resource solutions.The successful candidate will be responsible for managing a portfolio of clients, providing excellent service and support, investigating complex issues, and managing client...

  • Benefits Administrator Professional

    2 weeks ago

    Winnipeg, Manitoba, Canada Western Coast Insurance Services Full time

    Company OverviewWestern Coast Insurance Services, a leading insurance provider in Canada, offers a comprehensive range of benefits to its employees. With over 220 locations across the country and a team of over 2,100 members, we prioritize delivering exceptional service to our clients.

  • Dental Office Administrator

    2 weeks ago

    Winnipeg, Manitoba, Canada dentalcorp Full time

    Job SummaryWe are seeking an experienced and organized Dental Office Administrator to join our team in Winnipeg. As a key member of our dental practice, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our office.About UsLifesmiles Dental is a leading dental practice in Winnipeg, dedicated to delivering...

  • Senior Benefits Administrator, Indigenous Community Partnerships

    2 weeks ago

    Winnipeg, Manitoba, Canada Johnston Group Full time

    Johnston Group is a leading provider of employee benefit solutions to over 30,000 companies across Canada.Salary: $60,000 - $80,000 per yearJob DescriptionAs the successful candidate for this Senior Benefits Administrator role, you will be responsible for managing employee and dependent enrolment information on our benefit systems. This includes creating...

  • Payroll and Benefits Coordinator

    1 month ago

    Winnipeg, Manitoba, Canada beBee Professionals Full time

    We are seeking a skilled Payroll and Benefits Specialist to join our team at beBee Professionals in Winnipeg. The successful candidate will be responsible for the accurate and timely processing of payroll and benefits for all employees. The ideal candidate should have a minimum of 3 years of experience in payroll and benefits administration, a strong...

  • Compensation and Benefits Specialist

    2 weeks ago

    Winnipeg, Manitoba, Canada CO_66 Bird Construction Management Services Ltd. Full time

    **Job Summary:**We are seeking a skilled Payroll Administrator to join our team at CO_66 Bird Construction Management Services Ltd. in Winnipeg, MB.Key Responsibilities:Process weekly and bi-weekly hourly payroll in a timely and accurate manner while adhering to company and government policies.Conduct pay calculations for new hires, changes, and...

  • Employee Benefits Coordinator

    2 weeks ago

    Winnipeg, Manitoba, Canada Western Coast Insurance Services Full time

    Company OverviewWestern Coast Insurance Services is one of Canada's largest insurance providers with over 220 locations across the country. With a strong presence in the market, we offer comprehensive insurance solutions to our customers.Job DescriptionAs an Employee Benefits Administrator, you will be responsible for managing group insurance policies for...

  • Business Trainer

    2 weeks ago

    Winnipeg, Manitoba, Canada YellowQuill University College Full time

    **Company Overview:**At YellowQuill University College, we strive to provide exceptional educational experiences for our students.**Job Summary:** We are seeking a highly qualified Business Instructor to join our faculty team. As an Instructor, you will be responsible for delivering instruction in the assigned classes and providing academic support to...