Account Executive

2 days ago

Montreal Quebec GF, CA Homewood Health Full time

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As an Account Executive, you will be an integral part of a collaborative team focused on delivering seamless services to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

What you’ll be doing:

  • Invite Sales Director to facilitate further exploration and potential sales of new services when necessary
  • Conduct ongoing needs assessments with customer base to identify areas for partnership
  • Consult with customers and develop solutions for challenging business problems
  • Renew existing business
  • Provide online Employee Orientation Sessions and Supervisory Training
  • Understand customer needs, and identify opportunities for up-selling and cross-selling
  • Review and develop promotional and awareness tool and strategies
  • Update CRM (Salesforce), ensuring accurate customer information
  • Manage customer account to contract satisfaction
  • Participate in sales presentations as requested
  • Attend regular customer meetings
  • Deliver Wellness Sessions
  • Provide consultation to leaders regarding organizational psychological health & wellness and employee issues
  • Prepare, review, analyze and deliver customer reports
  • Respond to customer queries and concerns
  • Facilitate new customer launches and implementation activities, the distribution of promotion materials, and custom-designed service delivery components when required

What we're looking for:

  • 2-year diploma in Marketing, Business Administration, HR or other relevant discipline
  • 2-3 years’ experience in a professional business to business sales and/or account management environment
  • Ability to apply critical, analytical thinking and creativity when developing customer-focused solutions
  • Excellent verbal, listening and written communication skills in English and French
  • Strong business acumen and unbridled curiosity
  • Strong customer service, problem solving and negotiating skills
  • Excellent organizational skills and a strong attention to detail
  • Excellent presentation and meeting facilitation skills
  • Ability to work independently as well as contribute to team objectives
  • Proficient with Microsoft Office, and CRM software (Salesforce)
  • Valid driver’s license, access to vehicle, and the ability to travel

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

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