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Barista

3 months ago

Montreal Quebec GF, CA Rennai Full time

Discover Rennaï, the beauty and modern self-care destination of the future.

At Rennaï, we are dedicated to helping individuals achieve well-being through 360° self-care in a highly accessible setting. Inspired by the French word Renaissance, meaning rebirth and renewal, we are committed to empower individuals on their journey towards self-care, self-love, and self-discovery.

Our range of carefully curated beauty products from around the world is complemented by personalized self-care services, including consultations with beauty, nutrition, and wellness experts. We offer a variety of services to nourish the mind, body, and soul, providing everything you need to feel your best, both inside and out.

POSITION OVERVIEW

We are seeking a skilled and passionate Barista, entrusted with providing a memorable and luxurious experience at our store through exceptional customer service.

The successful candidate will be customer-focused, and play a critical role in crafting and serving high-quality beverages while maintaining a friendly and welcoming atmosphere.

Reporting to the Experience Manager - Services & Brand Relationships, the Barista will build genuine connections with our valued clientele, helping them discover and embrace their individual beauty.

This position includes a comprehensive benefits package.

RESPONSIBILITIES

  • Craft and serve a wide variety of coffee and tea beverages, including espressos, cappuccinos, lattes, and specialty drinks, following standard recipes and presentation guidelines.
  • Ensure consistent quality in beverage preparation, taste, and appearance, maintaining the highest standards of luxury and excellence.
  • Provide exceptional customer service by greeting and engaging customers in a friendly and professional manner, actively listening to their needs, assisting them in their beverage selections, and addressing any inquiries or concerns.
  • Maintain a clean and organized coffee bar area, including brewing equipment, utensils, and service areas, adhering to sanitation and hygiene standards.
  • Keep track of inventory and supplies, ensuring the availability of necessary ingredients, coffee beans, and other beverage-related items. Place orders as required.
  • Operate and maintain coffee brewing equipment, espresso machines, and other beverage equipment, troubleshooting minor issues and reporting major malfunctions to the appropriate channels.
  • Stay updated on current coffee and tea trends, including new brewing techniques, flavour profiles, and industry developments, to enhance customer experiences and provide knowledgeable recommendations.
  • Collaborate with store staff to create promotions and offerings that integrate coffee and beverage services with beauty products, enhancing the overall customer experience.
  • Handle cash transactions accurately and efficiently, using the point-of-sale system and following cash-handling procedures.
  • Uphold a professional and polished appearance, adhering to the store’s dress code and grooming guidelines.

THE FIRST YEAR

Training, servicing clients, merchandising, overall store opening and operations.

SKILLS AND EXPERIENCE YOU WILL NEED

  • Previous experience as a barista, preferably in a high-end coffee shop.
  • Knowledge of coffee brewing techniques, including espresso preparation, milk steaming, latte art, and various brewing methods.
  • Excellent customer service and communication skills, with the ability to engage and connect with customers in a personalized manner.
  • Outstanding attention to detail and commitment to delivering consistently high-quality beverages.
  • Ability to multitask and work efficiently in a fast-paced environment while maintaining a calm and composed demeanor.
  • Familiarity with point-of-sale systems and cash handling procedures.
  • Basic knowledge of hygiene and safety standards related to food and beverage preparation.
  • Professional appearance and demeanor.
  • Flexibility to work evenings, weekends, and holidays as required.

BONUS POINTS IF YOU

  • Have experience in a luxury retail environment or an upscale hospitality setting.
  • Are a self-care and wellness ambassador.

Join our dynamic team and be part of a luxurious beauty experience that empowers individuals to embrace their uniqueness. Together, let’s create an inspiring space where beauty and confidence flourish, making a lasting impact on our customers’ lives.

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