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Project Support Officer

3 months ago


Blackpool British Columbia, CA Department for Work and Pensions Full time

Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades?

We’re looking for people who are flexible, intuitive and are comfortable taking high levels of volume, speed and complexity in their stride.

The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. The Department of Work and Pensions hosts the Synergy Programme. Your work will impact the procurement arrangements for the next 15 years, affecting over 50% of all Civil Servants – that’s 230,000 people across the four departments and arm’s length bodies.

Success of the Programme is crucial as Civil Servants rely on shared services to provide business critical tools in human resources, finance, payroll, and procurement. It affects everything we do, from joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops and canteen provisions, to the way we receive our pensions when we retire.

We’re looking for applications from people who can also demonstrate a passion for our core ambition - delivering a once in a generation, transformed service that Civil Servants will use as a result of the Synergy Programme.

Your role:

  1. Ensure organisational tasks are carried out efficiently.
  2. Provide secretariat duties including minute taking and programme board support.
  3. Collaborate with colleagues across the team to review and action Inbox correspondence within stipulated timelines.
  4. Plan and schedule board meetings ensuring appropriate methodologies are used which align to team and programme priorities.
  5. Maintain and update action and decision logs.
  6. Support a wide range of functions including risk management, planning governance and assurance.
  7. Draft correspondence.
  8. Maintain a large-scale SharePoint ensuring appropriate access across four departments.
  9. Manage procurement of supplies and services related to project support within Delegated Financial Authority limits.
  10. Manage professional relationships with a wide range of internal and external stakeholders, and function as lead point of contact for some external parties.
  11. Ensure systems are in place to enable effective planning and scheduling.
  12. Some travel may be required as part of this role.

Essential criteria:

  1. Experience of working within a large-scale transformational Project/programme environment. (Lead criteria)
  2. Experience of successfully supporting projects or programmes to deliver results within a programme/project management office.
  3. Experience of establishing and developing productive relationships with internal and external stakeholders, bringing people together to benefit the project/programme.
  4. Knowledge and experience of Governance procedures.
  5. Significant organisational experience ensuring quality whilst completing tasks.
  6. Experience of working in a complex challenging landscape.
  7. MS Office 365, SharePoint, and MS Teams Skills (intermediate level).
  8. Experience in minute taking.

Desirable Criteria:

  1. Experience of maintaining and providing access to a large-scale SharePoint site.
  2. Experience of procurement.
  3. Experience of working in a fast-paced changing environment.
  4. Prior knowledge of shared services.

Details. Wages. Perks.

You will join us in one of our brilliant DWP hub locations of Birmingham or London.

We have all the tools and tech we need to enable our people to work flexibly.

In return for your skills, we offer a competitive salary of up to £29,500 plus an attractive Civil Service pension with employer contributions of over 28.97%.

You'll get a generous leave package starting at 23 days plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

  • Flexible working, flexi hours and flexi days
  • Hybrid working: some time in a hub with the team, some time at home
  • Family-friendly policies
  • Time off volunteering and charitable giving
  • Bring your authentic self to work with 'I Can Be Me in DWP'
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket
  • Working in an award-winning environment and culture
  • Professional development, coaching, mentoring and career progression opportunities and Guaranteed 5 days formal learning per year

Click 'Apply' for more information and to start an application on Civil Service Jobs.

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