Vice President, Sales and Customer Service

3 weeks ago

Canada Reimer Associates Inc. Full time

Our client is one of Canada's leading transportation companies, known for its adaptability and innovation in providing unique solutions tailored to customers changing needs. The Vice President, Sales + Customer Service opportunity is a key leadership role responsible for driving revenue and market share growth, as well as strategic oversight of all aspects sales and customer service operations. This role involves developing and implementing sales strategies, managing talent acquisition, and ensuring alignment with corporate goals and policies. The position will be based in the Greater Toronto Area and reports directly to the President.

Key Duties and Responsibilities:

-Establishes sales budgets, business plans, and marketing plans in conjunction with the group President

-Develops sales plans and strategies by service type and region in alignment with company strategic goals

-Understands and analyze market trends to identify future opportunities

-Coaches, mentors, and develops team members to exceed growth and profit targets

-Maximizes customer-facing time to assist sales professionals with sales process and skills improvement

-Acts as an executive sponsor for RFQ and solution design/pricing processes

-Leads and reports on national competitive activity and market conditions

-Enables team members to maximize time spent on revenue-generating activities

-Monitors sales activities through Regional Sales Managers (sales cycle/pipeline management)

-Manages talent for both the Business Development and Customer Service Team

Skills and Qualifications Required:

-Minimum 12-15 years of of business development leadership experience, preferably in a consultative sales environment

-B.Comm or equivalent experience (MBA preferred)

-Expertise with leading responses to Request for Proposals (RFP's) and leading large teams

-Well rounded experience within the Transportation, Logistics, and Supply Chain industry

-Demonstrated strong leadership skills in recruiting, training, and motivating a sales team

-Strong interpersonal, communication, and organizational abilities

-Regular travel required (20-30%)

Reimer Associates Inc. thanks you for your application and interest in this opportunity. We sincerely appreciate the time you have taken to share your background and experience. We are in the process of reviewing applications and will be moving forward with candidates whose qualifications closely align with client requirements for the role. If you are selected for further consideration, a member of our Team will be in touch with you directly. Due to the high volume of applications we receive, we are unable to respond to each candidate individually. However, we will retain your resume on file and may reach out to you should a suitable opportunity arise in the future.

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