Insurance Associate

7 days ago


Vancouver British Columbia, British Columbia, Canada Altis Recruitment Full time

As an Insurance Planning Associate, you have a keen eye for detail and a passion for providing exceptional support to clients, Insurance Specialists, Wealth Advisors and Wealth Planning Associates in all insurance related matters. As a member of our high-performing team, you’ll partner and work collaboratively with your colleagues on a variety of insurance cases including Life -Whole, Universal, Term, etc. and Living Benefits – Disability, Critical Illness, etc.


This is a fulltime opportunity based out of their Vancouver office (hybrid role - 2 days a week onsite).


Responsibilities

  • Support Insurance Specialists and Wealth Advisors with new policy applications and in-force policy updates and amendments.
  • Prepare new applications, coordinate medical requirements, collaborate on Reason Why Letters, and client memos.
  • Follow-up with clients and underwriting on outstanding case requirements.
  • Support insurance planning activities through thorough analysis, drafting illustrations, and providing recommendations.
  • Facilitate in-force policy changes and maintenance.
  • Deliver a high level of personalized, end-to-end, service with rapid and solutions-based resolutions of queries.
  • Facilitate Living Benefits claims.
  • Escalate client concerns and complaints proactively.
  • Create and maintain a catalogue of the most current insurance carrier forms and communication of requirement changes and communicate changes with the Advisory Services Team.
  • Maintain commission spreadsheets ensuring up-to-date schedules are on file.
  • Provide mentorship to team members to support their learning and development.
  • Engage in ongoing learning and development to improve skills and knowledge.
  • Other relevant and related responsibilities, as assigned and as the needs of the organization change.


Required Skills & Qualifications

  • 5+ years’ related work experience in a client facing role with exposure to financial and insurance planning.
  • Life License Qualification Program (LLQP).
  • Excellent written and verbal communication skills.
  • Thrive in a dynamic and fast paced environment.
  • Excel when focused on complex tasks that require attention to detail.
  • Deliver high quality work while managing competing priorities and deadlines.
  • Client centric attitude.
  • Ability to adapt to and embrace change in a high growth organization.
  • Analytical and solutions-based mindset.
  • Strong interpersonal and relationship management skills, enabling the building of trust-based connections with clients and colleagues.

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