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Product Analyst, Guidewire

1 month ago


Ontario Canada, Canada The Commonwell Mutual Insurance Group Full time


Who We Are


The Commonwell Mutual Insurance Group is not just another insurance company; we are a P&C Mutual company with solid grass roots within our community. We’re proud to be a leader within the P&C industry offering a Mutual experience rich with history, opportunity and exceptional customer service. We are committed to profitable growth, team development, ingenuity, while having fun at work. We encourage a work-life balance and we are serious about what we do.


Our Promise To You


Here at The Commonwell, we are all about Protecting Individuals, Together Our vision is to continue to build an environment that develops and attracts the very best by empowering everyone to create a workplace where everyone can perform at their very best, be their authentic self and bring their whole self to work.


The Opportunity


The successful candidate will support the Guidewire Product Owner. The incumbent will act as a liaison between business subject matter experts, IT and the Guidewire Managed Service partner to transform business problems into technology solutions on the Guidewire Platform which will include the following.

1. Managing the Portfolio Management flight path and change management documents

2. Triaging and prioritization of defects, building business requirements for enhancement and project work streams.

3. End-to-end testing in each of the respective workstreams, which will include assisting in test design, execution and documenting results


Who You Are


Excellent communication skills and ability to bridge the gap between technical requirements and business requirements

Comfortable reviewing front-line defect submissions requests, this may include troubleshooting user errors and validating true defects

Review and publish release notes

Ability and comfort level researching business unit inquiries

Comfort with being in a multifaceted role that may not always be fully defined, and will mature with the development of our implementation framework and guiding principles

Supports the identification of any areas for improvement within existing procedures, methods and business processes


How You Will Create An Impact


Assist in scheduling, planning and monitoring the Guidewire release process

Create and maintain requirements, issue logs, meeting minutes, meeting schedules, project summaries and updates

Interact with other functional units such as Operations, Managed Services, Application Delivery and Infrastructure to clarify and obtain input for requirements

Ensuring the configured solution meets the business stakeholder’s primary objectives

Supports the Guidewire Policy Center Product Owner acting as a conduit between CMIG stakeholders and the implementation team (managed service partner)

Experience with Agile methodology in platform implementation

Intake of warranty and non-warranty defects to ensure timely triage and resolution


What You Will Bring


To qualify, candidates should have:

A diploma or bachelors’ degree in Business, Computer science, finance or a related field;

2-3 years’ experience in a related field, Knowledge of reinsurance is an asset

CIP or FCIP designation or working towards is preferred

Strong knowledge of Underwriting Operations and general knowledge of Claims Operations, specifically around process flows and design, insurance products and Guidewire user interface

This position is a stakeholder facing role that requires you to establish and manage expectations with the business and to support the involved teams to consistently achieve those expectations.

It is essential that the successful candidate possesses a desire to learn and understand the technical architecture of Guidewire and the peripheral systems and records.

Would be an asset to have the following previous project experiences:

Business Analyst or similar experience with focus on Guidewire Policy Center

Experience working with Guidewire recommended Agile methodology would be an asset

Would be an asset to have the following technology/ application experiences:

Guidewire products like Policy Center, Claims Center, Billing Center.

Guidewire Reporting architecture Datahub, Infocenter

Management platforms (JIRA, Servicenow, Confluence) o Knowledge of PowerBI

Would be an asset to have the following knowledge in the following areas:

Broker channels and distribution networks

P&C insurance products including both personal lines and specialty lines


Perks of Being a Commonwell Crew Member


Remote work environment

Flexible Work arrangements

Competitive Compensation Package

Training and Development Opportunities

Pension and savings programs

Paid volunteer days

Wellness and Recognition programs/Platforms

Pregnancy/Parental Leave Top-up

JOIN THE #Commonwell Crew We saved you a spot

Accommodations: The Commonwell is an equal opportunity employer committed to ensuring barrier free employment practices. Should you require accommodations throughout the recruitment process, please let us know, and we will work with you to meet your needs.