Client Delivery Coordinator/Coordinateur

1 month ago

Mississauga Ontario CW, Peel region, Canada Konica Minolta Business Solutions U.S.A., Inc. Full time
Overview

Nous recherchons un (e) Coordinateur (trice) de livraison à la clientèle pour rejoindre notre équipe

Ouvert et honnête. Axé sur le client. Innovant. Passionné. Inclusif et collaboratif. Responsable.


Responsibilities

Résumé du poste

Gérer l'ensemble des opérations de services d'impression gérée des comptes assignés en garantissant le respect des obligations contractuelles, des revenus éligibles et des objectifs de marge tout en construisant et maintenant des relations efficaces avec les parties prenantes des clients. Atteindre l'objectif de satisfaction maximale du client et l'expansion de Konica Minolta pour favoriser une croissance rentable. Le gestionnaire de livraison à la clientèle est responsable de l'ensemble de la relation client et se concentrera sur la prestation d'une grande satisfaction client pour assurer la fidélisation des clients.

Ce que vous ferez ici

  • Gestion globale de l'environnement de sortie du client assigné
  • Aider les équipes de vente à établir et à exécuter un plan de compte stratégique qui aligne les initiatives stratégiques pour accroître la présence de Konica Minolta dans le compte afin d'identifier de nouvelles opportunités de vente et de générer plus de revenus.
  • Adopter une approche consultative; établir des relations de confiance en tant que conseiller avec les contacts opérationnels et de haut niveau des clients.
  • Identifier des opportunités de revenus incrémentiels pour des solutions supplémentaires de Konica Minolta, y compris des services professionnels, qui dépassent les attentes des clients pour assurer un niveau élevé de fidélité client et maximiser la rétention des clients.
  • Interagir avec des experts Konica Minolta pour anticiper les besoins des clients et faciliter le développement de solutions.
  • Aligner les ressources de Konica Minolta, y compris les ressources de vente et de service, avec la stratégie client qui renforce la relation et la crédibilité de Konica Minolta avec les influenceurs et les décideurs du client.
  • Démontrer une connaissance approfondie des capacités de gestion de flotte d'impression de Konica Minolta couplée à une compréhension approfondie des activités et des priorités des clients pour maximiser une relation mutuellement bénéfique.
  • Exécuter des fonctions de travail selon des pratiques standard et développer ou améliorer des pratiques selon les besoins du client et de l'entreprise.
  • Plan de développement d'amélioration continue et leadership de nouvelles idées
  • Atteindre un score élevé dans les enquêtes de satisfaction des clients régionaux
  • Adhérer et atteindre de manière constante les principaux indicateurs de succès dans le cadre du processus de plan d'amélioration continue
  • Représenter Konica Minolta conformément aux valeurs et politiques de l'entreprise

Qualifications

Ce que vous apportez

  • Un diplôme universitaire est un atout ou un minimum de deux (2) ans d'expérience professionnelle pertinente
  • Maîtrise de l'anglais écrit et oral et/ou du français (selon la région), la connaissance de plusieurs langues est un atout
  • Expérience avec des équipes multidisciplinaires géographiquement dispersées
  • Expérience antérieure en vente (entreprises, consommateurs, vente directe, télémarketing) est un atout.
  • Solides compétences en communication verbale et présentation
  • Un minimum de deux (2) ans d'expérience en opérations commerciales dans un domaine lié aux TI
  • Expérience significative en interaction avec les clients, y compris à divers niveaux de gestion
  • Expérience dans la prestation d'opérations grâce à des solutions technologiques
  • Solide expérience analytique/procédurale avec une expérience pertinente dans la prestation de services professionnels
  • Niveau d'énergie élevé, à l'aise pour mener des projets multifacettes en parallèle avec les activités habituelles
  • Orienté vers les objectifs pour atteindre les cibles grâce à l'auto-motivation, la persévérance et la détermination.
  • Maîtrise de MS Office, Excel, Word et Power Point est requise
  • Capacité à travailler en dehors des heures d'activité commerciale traditionnelles si nécessaire pour répondre aux besoins commerciaux du client ou de Konica Minolta
  • Un permis de conduire valide, une assurance et l'accès à un véhicule sont requis.
#J-18808-Ljbffr

  • Client Delivery Coordinator/Coordinateur

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada Konica Minolta Business Solutions Ltd. Full time

    Overview: Nous recherchons un (e) Coordinateur (trice) de livraison à la clientèle pour rejoindre notre équipe! Ouvert et honnête. Axé sur le client. Innovant. Passionné. Inclusif et collaboratif. Responsable. We’re looking for a Client Delivery Coordinator to join our team! Open and Honest. Customer-centric. Innovative. Passionate. Inclusive &...

  • Client Coordinator

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Matthews International Full time

    SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.The Client Coordinator owns client...

  • Sr Client Coordinator

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Matthews International Full time

    POSITION SUMMARYThe Sr Client Coordinator owns complex and/or multiple client relationships and serves as project owner from inception through completion. Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on all manufacturing processes including the packaging, prepress, industry standards and requirements. The Sr....

  • Sr Manager, Delivery

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada COMPASS GROUP CANADA Full time

    Job SummaryHybrid: 3 Times a WeekLocation: 1 Prologis Blvd, MississaugaThe Senior Manager of Delivery will lead the Technical Delivery Manager (TDM) team and Delivery Administrator to implement the suite of approved standardized products (both internally developed, or partner managed). The Senior Manager will partner with internal and external stakeholders...

  • Training Delivery Specialist

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada GardaWorld Full time

    Select how often (in days) to receive an alert: Training Delivery Specialist Business Unit: Aviation Services Career Area: Operations and Administration Location: Mississauga, ON, CA The Training Delivery Specialist plays a critical role in the Training & Performance department, overseeing the Training Representative (TR) team and ensuring...

  • Project Delivery Manager

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Lycopodium Full time

    Job Description:Job information Project Delivery Manager from the Company Lycopodium, this latest Project Delivery Manager job vacancy is located in the city Mississauga, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Procurement field have...

  • Client Coordinator

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada Jones DesLauriers Insurance Management Inc. Full time

    This is a great opportunity for a recent or upcoming insurance program graduate who is looking to start their insurance career in commercial lines and become a commercial insurance broker:You can look forward to receiving top notch professional customer service training in partnership with our parent company: Navacord (one of Canada’s largest and fastest...

  • Logistics Coordinator

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada Globyz Pharma Full time

    Position: Logistics CoordinatorDuration: Full time PermanentLocation: Mississauga, CanadaGLOBYZ PHARMA is specialized in global clinical trial comparators sourcing and supply with expertise in clinical trials logistics, storage, packaging and distribution. With global operations and head offices based in USA & Canada, the company partners with a variety of...

  • Agile Delivery Manager

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada AstraZeneca Full time

    At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal...

  • Health Services Coordinator

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Specialty Health Network Inc. Full time

    Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved...

  • Distribution Coordinator

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Petro Papa Full time

    Reporting to the Team Leader Warehouse and Packaging Operations, the Distribution Coordinator has lead responsibilities for the co-ordination of daily activities required to support the Ontario and Quebec package product business. This includes reporting carrier issues to transportation in regard to damaged or missing freight. This position will provide...

  • Project Coordinator

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada Cable Leafs Consultancy Inc. Full time

    Cable Leafs has been delivering Telecommunication and Information Technology services for over 10 years. Our services range from design, install, maintain, decommission, and manage flexible, comprehensive telecommunications and IT infrastructures for our customers. We are an equal opportunity employer. Diversity & inclusion is one of our core values....

  • Distribution Coordinator

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Kia Canada Inc Full time

    The Distribution Coordinator provides administrative support to the distribution team. This includes assisting with daily activities of distribution, logistics and traffic functions; coordinating vehicles for auto show purposes, processing demo/lease orders (PDI, licensing, tracking, and communication with Human Resources and Payroll); and timely resolution...

  • Project Coordinator

    3 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Bird Construction Full time

    The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird,...

  • Director Service and Delivery

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Gategroup Full time

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting into the General Manager or the General Manager Operations. The Director leads the Service Delivery department with overall financial, operational and compliance accountability.Main Duties and Responsibilities:Overall leadership of Service Delivery department...

  • Supply Chain Coordinator

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Fuzion Flooring Full time

    Fuzion Flooring – Supply Chain Coordinator (FULL TIME) Reporting to – Supply Chain Planning Manager Fuzion Flooring is a North American distributor of luxury flooring with its head office in Mississauga Ontario. At Fuzion, we are committed to going beyond expectations to offer a product, service and experience start-to-end. We are: Passionate - Providing...

  • Placement Coordinator

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada UNAVAILABLE Full time

    Job Description CARE AND BE CARED FOR – THIS IS YOUR HOME Reporting to the Manager, Patient Services, the Placement Coordinator is responsible for the facilitation and authorization of long stay and short stay admissions to Long-Term Care Homes for applicants from the community, hospitals, other Long-Term Care Homes, out of the Mississauga Halton region...

  • Coordinator, Club and Skating School Services

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada SIRC Full time

    Coordinator, Club and Skating School ServicesApplication Deadline DateSeptember 2, 2024The Coordinator, Club and Skating School Services is responsible for supporting Skate Ontario Member Clubs and Skating Schools as they strive to demonstrate organizational excellence through good governance and effective operations enabling the delivery of quality programs...

  • Distribution Coordinator

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada HF Sinclair Full time

    Basic FunctionReporting to the Team Leader Warehouse and Packaging Operations, the Distribution Coordinator has lead responsibilities for the coordination of daily activities required to support the Ontario and Quebec package product business. This includes reporting carrier issues to transportation in regard to damaged or missing freight. This position will...

  • Graphic Design and Marketing Coordinator

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada Kenaidan Contracting Ltd Full time

    Graphic Design and Marketing Coordinator (Mississauga, ON)Who we areKenaidan is an employee-owned general contractor building heavy civil/structural concrete, water works and ICI projects and we're looking to build on our team. We offer exceptional opportunities including career development and training through our Kenaidan Centre for Learning and grow...