Expert Network and Security Management Analyst

3 weeks ago

Montreal Quebec GF, CA National Bank Full time

Join a team that plays a strategic role in the management of NBC's IT infrastructure. As an Expert Analyst, Network Management and Security, you will be a key element in resolving complex incidents and implementing cutting-edge technology solutions to support network and security operations. By working closely with other infrastructure and security experts, you will help maintain the stability, performance, and security of critical systems for the organization, in a hybrid environment combining on-premises and cloud infrastructures (AWS).

Your job

- Critical incident management and resolution

  • Diagnose and resolve complex issues in hybrid environments (Cisco, AWS, F5, CheckPoint).
  • Identify and implement permanent fixes based on a continuous improvement methodology.
  • Participate in the management of major incidents in real time and coordinate efforts with multidisciplinary teams.

- Network Infrastructure Implementation and Optimization

  • Participate in the evolution of the network architecture to meet the growing needs of the organization
  • Analyze requests for changes to the network infrastructure, assess the impacts on existing applications, suggest and make appropriate changes;
  • Understand business issues, identify stakeholders' network infrastructure needs and propose technological solutions to support the realization of their activities;
  • Oversee the release of new network solutions and ensure their successful integration and propose or execute strategic changes by optimizing the configuration of network infrastructures.

- Analysis and policy recommendations

  • Perform in-depth analyses on the performance and resilience of existing infrastructures.
  • Provide recommendations to improve the effectiveness of systems and align strategic directions with business needs.
  • Collaborate with security and IT teams to integrate solutions that comply with current standards.

- Development of operational capacities

  • Implement robust monitoring and automation processes to minimize downtime.
  • Train and support teammembers by sharing knowledge on advanced tools and technologies.

Your team

The IT team is made up of more than 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.

Within the Infrastructure & Operations sector, you are part of a large team and report to Senior Director.

We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs.

The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.

Prerequisites

  • Bachelor's or Master's degree in IT, Computer Engineering or related discipline
  • Minimum of 10 years of relevant experience in network infrastructure management and complex incident resolution
  • Experience troubleshooting Networks in an AWS Cloud environment, (Security-group, terraform, yaml, firewalling)
  • Experience in incident resolution in a Cisco environment
  • Mastery of network technologies (switching, routing, VPN, firewalls, load balancers, QoS, DNS, etc.)
  • Knowledge of network tools (Wireshark, Zabbix, and other advanced monitoring solutions.)
  • Excellent ability to work in complex environments and to assimilate complex technological concepts
  • Experience in the financial sector, desirable
  • CCNP certification and AWS certification, desirable.

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team? Come live your ambitions with us

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