Senior ServiceNow Functional Consultants
3 weeks ago
Title: Senior ServiceNow Functional Consultants / Configuration Specialists
Location: Victoria, BC (Remote)
Duration: 06 months + possible extension
Job Description:
Experience & Skills:
- Minimum of 5+ years' experience in service management, with a focus on the ServiceNow platform.
- Strong understanding of ServiceNow modules, including ITSM, ITOM, ITAM.
- Proven experience implementing the Common Service Data Model (CSDM).
- Fulsome understanding of the ServiceNow CMDB.
- Strong data management/analysis skills and experience with the CMDB data model.
- Experience in implementing CMDB health dashboards, processes, and remediation tasks.
- Excellent client-facing skills with the ability to communicate complex concepts to both technical and non-technical audiences.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Ability to work independently and manage multiple tasks and projects simultaneously.
- Familiarity with ITIL and other IT service management frameworks.
- Experience in data modeling and database management.
- ServiceNow Certified Implementation Specialist - preferred.
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