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Coordinator, Tech Trainer

3 months ago

Milton Ontario KT, Halton, Canada Avature Full time

Manufacturing Production Technical Trainer

Location: ON Milton

Employment Type: Full-time

Date Posted: 06-Ago-2024

Relocation Support: No

Description & Requirements

The Technical Trainer will facilitate and plan all training daily. The tasks required to be performed will constantly vary within a work period. The role will be a key contact/trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. The role is responsible for ensuring site-specific training systems are managed, improved regularly, on-the-job certification, skill gap identification processes, training planning and management, role-specific onboarding, training tracking, measurement, and evaluation via our Learning Management System. This role will be heavily focused on the implementation of the Learning & Training System and the learner experience.

The Milton facility is a 24/7 operation. The Technical Trainer should be available to work across any of the shifts: day, afternoons, or nights.

Major Job Responsibilities:
  • Completes daily technical training on the floor to assist with the certification of team members in their roles.
  • Partners with OPS L&D leader to support New Hire Orientation/Onboarding Training as needed.
  • Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools.
  • Supports site-specific technical learning solution creation (SOPs, Guided Workflows, Technical Learning Aids to assist with training).
  • Develops, builds, and maintains relationships with trainees & leaders in their role.
  • Participates in new teammate hiring process – assesses candidates’ skills (general and/or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions).
  • Conducts training on all shifts.
  • Influences others to be safety-minded.
  • Team member will be certified through a Train the Trainer process, support managing day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
  • Additional duties as assigned.
How you will impact WestRock:
  • Improve local team performance through increasing skills and time to certification processes.
  • Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset.
What you need to succeed:Critical Skills/Capabilities:
  • Growth and Results Oriented: Results-oriented person that looks for constant ways to improve.
  • Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work.
  • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKRs, and leading people or teams (self-awareness).
  • Accountability: Holds self and others responsible for actions and results.
  • Influence: Able to partner and build relationships to influence teams to work together, share best practices, and develop and drive effective training for operations teams.
  • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
  • Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes.
  • Quality: Actively work to ensure quality is ensured while minimizing waste.
Technical Skills:
  • 1 – 3 years’ experience conducting/leading training, including On-The-Job training, or similar, in a manufacturing environment preferred.
  • 2 – 4 years’ experience in a manufacturing environment.
  • Knowledge of Learning Management Systems preferred.
  • Microsoft Office Experience Preferred – Word, Excel, Outlook, PowerPoint, Forms.
Other Qualifications:
  • Facilitation/Presentation Skills.
  • Partnering.
  • Problem Solving/Continuous Improvement.
  • Professionalism.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. As part of our commitment to accessibility for all persons with disabilities, WestRock will, upon request from the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities.

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