ServiceNow Developer
1 week ago
About the Role:
We're seeking a Senior ServiceNow Developer to join a dynamic team responsible for delivering mission-critical projects and enhancement initiatives on the ServiceNow platform. You'll play a key role in the end-to-end design, development, and integration of ServiceNow modules with a focus on Application Portfolio Management (APM), CSDM, and third-party integrations, within an enterprise financial environment.
Key Responsibilities:
- Develop and maintain ServiceNow solutions including APM, CSDM, Service Catalog, Incident/Change/Problem Management, CMDB, Demand Management, and Integration Hub.
- Design detailed specifications, write code, conduct reviews, and assess application impacts on the NOW platform.
- Lead technical aspects of backlog items from requirements to deployment.
- Collaborate with platform administrators to resolve production issues and support incident management.
- Ensure adherence to coding standards, SDLC methodologies, and governance policies.
- Develop and test application code across development, staging, and production environments.
- Provide accurate effort estimates, daily status updates, and track development tasks and defects.
- Conduct and participate in code reviews, knowledge transfer, and mentoring of junior developers.
- Assist in planning and execution of testing activities (unit, integration, and business acceptance).
- Work closely with QA and business teams to ensure smooth deployments and well-documented releases.
Required Qualifications:
- Minimum 5 years of hands-on ServiceNow development experience, ideally within the financial services sector.
- Proven experience with modules such as APM, CSDM, Service Catalog, Incident/Change/Problem Management, CMDB, and Demand.
- Expertise in Integration Hub and integrating ServiceNow with third-party systems.
- ServiceNow CSA (Certified System Administrator) and CIS (Certified Implementation Specialist) certifications required.
- Strong knowledge of Agile Scrum, DevOps practices, and ITIL 4 framework.
- Proficiency in designing scalable and maintainable solutions aligned with enterprise architecture.
- Experience coaching junior developers and leading technical discussions.
Nice to Have:
- Experience with Configuration Management and Release Management practices in large enterprises.
- Exposure to CI/CD pipelines and DevOps toolchains.
Why Join Us?
- Work on high-impact projects in an enterprise cloud and DevOps environment.
- Collaborate with seasoned professionals and expand your knowledge in cutting-edge ServiceNow implementations.
- Competitive compensation and opportunities for growth and innovation.
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