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Golf Shop Attendant

3 months ago

Old Toronto Ontario, CA Donalda Club Full time
Golf Shop Attendant (Seasonal, Full-time)

12 Bushbury Dr, Toronto, ON M3A 2Z7, Canada

Job Description

Golf Shop Attendant (Seasonal, Full-time)

Donalda Golf & Country Club, founded in 1960, is a prestigious private club that offers a high standard of social, athletic, and dining facilities to our members and their families. We are located in central Toronto and accessible by TTC. Our caring and attentive staff members are focused on providing authentic hospitality and meaningful experiences to each and every member and guest. Our Club is a place where high expectations aren't just met, they are exceeded by making our members and guests feel special.

We are seeking dedicated, member service-oriented professionals to join our Golf team as Full-time Golf Shop Attendant from April to November 2024 (Weather dependent).

If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the Donalda team Our staff members continue to aim higher and show they care about our members, guests, and each other to ensure we achieve our goal of creating unforgettable service experiences.

WHAT WE OFFER:

  • Complimentary staff meals
  • Complimentary parking
  • Hourly rate: Starting from $17.50
  • Wellness Spending Account (Upon contract completion)
  • One (1) Seasonal Vacant Position

THE POSITION:

Under the supervision and direction of the Head Golf Professional, the Golf Shop attendant will perform his/her duties to ensure the merchandising and customer service level of the Pro Shop is effective and efficient at all times. The incumbent in this position will work closely with the Merchandising Manager, Assistant Golf professionals, and Pro Shop administration coordinator to ensure the golf department provides the best service to its members.

  • Performs duties related to the merchandising and retail operations in the Pro Shop
  • Attend weekly golf meetings providing sales updates and suggestions to improve the service of the golf department
  • Be knowledgeable about the merchandise carried in the Pro Shop to provide customers with the most informative service
  • Work with the Head Golf Professional and Guest Services Team to ensure that member service expectations are exceeded
  • Perform daily opening/closing duties to ensure that the Pro Shop is tidy and clean at all times
  • Assist members with booking tee times, answer questions and greet members in a friendly and professional manner through in person or through telephone
  • Ensure the Pro Shop retail environment is well presented, and inventory levels are appropriate
  • Handle member complaints in a courteous and professional manner
  • Be knowledgeable about the merchandise carried in the Pro Shop to ensure best service is provided to members and guest
  • Perform any additional duties specified by the Head Golf Professional

JOB SPECIFICATIONS/QUALIFICATIONS REQUIRED:

  • Completion of High School Education (Grade 12) is required
  • Post Secondary education in a related field/an accredited Golf Management Program is preferred
  • Knowledge of the game of golf and the principles surrounding etiquette is required
  • Minimum 2 years experience in a similar work environment
  • Strong customer service and interpersonal skills
  • Must be able to work under pressure while maintaining composure and performance standard during busy peak periods
  • Must be able to perform lifting and mild strenuous activity
  • Well-groomed, mannerly, cooperative, and outwardly friendly (team-oriented)
  • Able to work shifts - days, evenings, weekends, and holidays
  • Punctual and reliable

CERTIFICATES, LICENSES, REGISTRATIONS:

Post Secondary education in a related field/an accredited Golf Management Program is preferred

Please note that duties will be added, deleted or assigned as required.

We thank all applicants for their interest and will only contact those selected for an interview. Applicants who do not already have legal permission to work in Canada will not be considered. Donalda Club is an equal-opportunity employer. We are actively working towards creating a diverse work environment because we believe our teams are stronger with different perspectives and experiences. Our goal is to be an inclusive, diverse, and a respectful work environment where every person can enjoy a successful career at Donalda. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Donalda also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about accommodation or need assistance with completing the application process, please contact Human Resources.

12 Bushbury Dr, Toronto, ON M3A 2Z7, Canada

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