Server and Bartender

6 months ago

Toronto, Canada Rosedale Golf Club Full time

**ROSEDALE GOLF CLUB OVERVIEW**

Founded in 1893, Rosedale is one of Canada's most distinguished and prestigious private golf clubs.With over 1400 discerning Members, Rosedale dedicates itself to offering exceptional service in a warm and friendly environment. Located just off Yonge Street in Toronto. Rosedale is easily accessible by TTC. Starting wages are not only competitive, but also complemented with benefits such as flexible scheduling, an employee recognition program and staff meals..

We're looking for the right attitude to fit our culture. We want people who are enthusiastic and passionate about their work, are positive and polite.

***

As a member of the food and beverage team at Rosedale Golf Club, you are a positive, enthusiastic, team oriented individual who is passionate about hospitality, has a keen eye for detail and strives to surpass member expectations.

Our servers and bartenders are responsible for consistently providing top notch service to members in all dining areas by providing prompt service, maintaining strong working knowledge of; all menu items, wine, beer, beverages, and daily features as well as Club events. In keeping with Rosedale standards, our servers and bartenders are expected to become familiar with member preferences thus offering personalized service.

Our servers and bartenders shall perform these duties in a professional, friendly manner and ensure the member has an extraordinary dining experience by delivering inspired service.

**CORE COMPETENCIES**
- Service Orientation/Member Focus
- Team Work
- Ethics & Integrity
- Quality Orientation
- Enthusiasm & Energy
- Accountability & Dependability
- Issue Resolution

**JOB DUTIES**
- Greets members with a smile, making eye contact and addressing them by their surname name
- Informs members of the daily features, including wines, beers, and cocktails.
- Offers guidance and makes recommendations of menu items
- Takes food and beverage orders from members, listens and confirms understanding, and maintains positive body language
- Ensures timely delivery of beverage and menu items by being aware of surroundings
- Offers solutions to member’s needs and shows the added value of upselling and cross selling
- Accurate and efficient use of the POS system, from inputting the order to presentation of the chit
- Maintain service levels for each table in assigned section from the moment the member arrives to when the member departs
- Support and assists teammates as needed and demonstrates team mentality through sharing of information and expertise and putting team success first
- Set tables to laid out standards, ensuring all items used are clean, full and undamaged
- Complete pre-shift duties ensuring adequate levels of stock and mise en place items
- Attend and participate in daily briefings, training sessions and staff meetings
- Be continually aware of and maintain the highest standards of personal hygiene and dress, and conduct oneself in a professional manner at all times in all areas of the Club House
- Treat fellow staff members with respect and courtesy maintaining a positive environment

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 16-36 per week

**Salary**: From $17.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
We follow all Provincial and Federal guidelines

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve, or equivalent (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

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