IT Digital Product Manager

1 month ago

Toronto, Canada Procom Full time
IT Digital Product Manager On behalf of our client in the Banking Sector, PROCOM is looking for an IT Digital Product Manager. IT Digital Product Manager - Job Description
Design and Digital Product, Commerce and Communications - is reinventing discovery and onboarding experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us
Team is in charge of part of sales funnel around helping people determine if a product is right for them and then start an application and file
Project: Investor relations project - for investor relations site, will be doing a few workstreams, some related to regulatory requirements and some enhancements on site (improving functionality, user interface). In initial phases
Drive the execution of a backlog geared to delivering new features required for the Investor Solutions website
Support project management activities and reporting
Lead continuous discovery to understand customer needs, pain points, industry trends, regulatory requirements, and best practices. Review both qualitative and quantitative data to identify opportunities to add to the backlog
Work closely with design, engineering, and business partners to come up with solutions to problem areas identified within Discovery
Work with analytics to monitor and analyze key performance indicators (KPIs) such as sales funnel performance, application starts, completes and conversions
Collect and synthesize internal and external data to drive direction, establish baselines and drive decisioning
Partake in customer interviews/user testing to define customer pain points and test ideas, features and designs
IT Digital Product Manager - Mandatory Skills
3+ years of experience in a role building customer facing digital products
Demonstrated experience managing a technology product or a digital journey end-to-end, from inception to delivery - in a large organization
3+ years' combined experience multiple functional areas such as Product Management, Management Consulting, Agile/Scrum, Engineering, UX/UI Design, Sales and Marketing, Finance
A master of identifying and solving ambiguous problems to drive customer and business value
Excellent organizational, technical and analytical skills with strong attention to detail
Curious and experimental mindset to drive innovation amidst uncertainty
Verbal, written and visual communication skills are exceptional, with the ability to engage and influence stakeholders at all levels in the organization
Strong negotiation, stakeholder management skills
Engineering, Computer Science or Business degrees considered an asset
IT Digital Product Manager- Preferred Skills
Experience in financial services (or other regulated industries) is considered an asset
Experience with Adobe Experience Manager (AEM)
Scrum certified an asset
IT Digital Product Manager - Assignment Start Date ASAP - 6 months to start IT Digital Product Manager - Assignment Location Toronto, ON - Work Hybrid

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