Senior Product Manager, Personalization

4 weeks ago

Toronto, Canada Loblaw Digital Full time
At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.  Senior Product Manager Note: This role is hybrid - 3 day(s) in office and 2 day(s) remote. The impact you’ll make As a Senior Product Manager, Personalization you will collaborate with teams from across the organization to develop and evolve our highly innovative, AI-powered Personalization platform.In this role, you will be responsible for defining the product strategy and owning a roadmap that enables experimentation, optimizes data collection, analysis, measurement, and automates reporting functionalities. Your expertise will shape our platform's capabilities in leveraging customer insights to provide a tailored shopping experience that delivers highly relevant content at every customer touchpoint, both on-site (web and app) and off-site (digital messaging and social media channels).We are looking for a candidate who is obsessed with delivering the most customer-centric experience while considering the needs of our colleagues as well, showing proven success in ownership, bias for action, and thinking big. As Senior Product Manager, you will need to exhibit the ability to make the hard, high-judgment trade-offs, and work in a fast-paced, analytical and experimentation-driven environment to drive scale. The right candidate will bring a good mix of experience with product management skill-set, ecommerce, technical fluency (you must feel comfortable understanding and discussing technology concepts with engineering and data scientists) and a roll-up-your-sleeves entrepreneurial approach.

What you’ll do:

You’ll develop a deep understanding of our business, customers, customer journeys, competition, and technology. Own the roadmap, development, and execution of a service that is critical to driving personalization across our ecommerce platform. Collaborate with cross-functional teams, including engineering, data science, UX/UI, marketing, and merchandizing to deliver high-quality products. Design and conduct A/B testing and other experimentation methods to validate and refine product features and enhancements. Help define transactional and long-term, downstream impact metrics to monitor and analyze product performance, and use insights to drive product improvements. Understand and anticipate customer and colleague needs to ensure our product is relevant, engaging, and desirable. Stay up-to-date with the latest trends and advancements in ecommerce personalization and AI and use them to shape a future-proofed vision for your product.

Does this sound like you?

Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree or MBA is a plus. 4+ years of product management experience. 1-2 years of people management experience is a plus. Experience with experiment design principles, A/B testing, and data-driven decision making. Strong knowledge and proficiency with data and statistical analysis. Knowledge of machine learning, SQL, and predictive modeling is a plus. Experience with digital messaging channels (such as email, SMS/RCS, push notifications) is a plus. Experience with data analytics visualization and tools like Looker or Tableau is a plus Experience working on a personalization platform is a plus. Technical product management experience or similar, such as building API products or platform services. Exceptional stakeholder management skills, can easily build relationships at every level of an organization, and have been part of large, cross-functional teams that are working to solve complex problems. Experience taking a concept from idea to launch, and are willing to roll up your sleeves to help the team however you can. Customer-first approach to building products, leveraging research and data paired with empathy to build solutions that customers love and use repeatedly. Clear communicator - both written and verbal - and able to explain technical needs and considerations to a non-technical audience and vice-versa. You have prior experience building and managing scalable platforms. You understand and can instill product management principles and best practices. You have built strong relationships with senior stakeholders across a complex organization and influenced them to bring a product vision to life. You have a growth mindset – you know there’s always a better way to do things and are willing to disrupt the status quo. How you’ll succeed At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will loveIf you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

  • Product Manager

    1 month ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Senior Product Manager

    2 days ago

    Toronto, Canada CB Canada Full time

    Senior Product Manager On behalf of our client in the Government Services Sector, PROCOM is looking for a Senior Product Manager. Senior Product Manager – Job Description Identifying strategic and operational requirements of specific project (product) management environment for IT initiatives Providing ongoing advice on refinements and enhancements to the...

  • Senior Product Manager

    2 weeks ago

    Toronto, Canada tlnt Full time

    Looking for a seasoned Senior Product Manager to join the Product team at a Sales Technology SaaS company (Series B). Reporting to the Head of Products in the US, we need someone skilled at engaging with our North American and select European clients to shape the product effectively. Operating as a widely dispersed remote team, this role is vital for...

  • Senior Product Manager

    2 weeks ago

    Toronto, Ontario, Canada tlnt Full time

    Looking for a seasoned Senior Product Manager to join the Product team at a Sales Technology SaaS company (Series B). Reporting to the Head of Products in the US, we need someone skilled at engaging with our North American and select European clients to shape the product effectively. Operating as a widely dispersed remote team, this role is vital for...

  • Senior Product Manager

    2 days ago

    Toronto, Canada TextNow Full time

    We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started....

  • senior manager

    3 weeks ago

    Old Toronto, Canada Trans 99 Logistics Full time

    Overview Languages English Education Master's degree Experience 5 years or more Responsibilities Tasks Plan and control budget and expenditures Establish and implement policies and procedures for accounting and financial control Establish policies and procedures for assessing credit and loan applications Advise senior management Train...

  • senior manager

    2 weeks ago

    Old Toronto, Canada Trans 99 Logistics Full time

    Overview Languages English Education Master's degree Experience 5 years or more Responsibilities Tasks Plan and control budget and expenditures Establish and implement policies and procedures for accounting and financial control Establish policies and procedures for assessing credit and loan applications Advise senior management Train...

  • senior manager

    3 weeks ago

    Old Toronto, Canada Trans 99 Logistics Full time

    Overview Languages English Education Master's degree Experience 5 years or more Responsibilities Tasks Plan and control budget and expenditures Establish and implement policies and procedures for accounting and financial control Establish policies and procedures for assessing credit and loan applications Advise senior management Train...

  • Senior Product Manager

    6 days ago

    Toronto, Canada TekRek Full time

    Senior Product Manager – Web3, dApps, ENS, NFT’s, Smart Contracts Company Background: TekRek has partnered with an exciting, Toronto based, technology company at the intersection of Web2 and Web3. This company has a successful Web2 SaaS platform and have seamlessly expanded into the ENS, Web3 spac

  • Senior Product Manager

    8 hours ago

    Old Toronto, Canada Knix Full time

    Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel...

  • Senior Product Manager

    2 days ago

    Old Toronto, Canada Knix Full time

    Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel...

  • Senior Product Manager

    4 hours ago

    Old Toronto, Canada Knix Full time

    Knix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel...

  • Senior Product Manager

    2 weeks ago

    Old Toronto, Canada Equifax, Inc. Full time

    Synopsis of the role As a Senior Product Manager at Equifax Canada, you will focus on the development and implementation of the strategic plan for a Cloud Native B2B Data and Insights business with close relationships to the market for awareness of market needs. The role is responsible for maximizing the growth opportunities within the Consumer Line of...

  • Senior Product Manager

    2 weeks ago

    Old Toronto, Canada Equifax, Inc. Full time

    Synopsis of the role As a Senior Product Manager at Equifax Canada, you will focus on the development and implementation of the strategic plan for a Cloud Native B2B Data and Insights business with close relationships to the market for awareness of market needs. The role is responsible for maximizing the growth opportunities within the Consumer Line of...

  • Senior Product Manager

    3 weeks ago

    Old Toronto, Canada Equifax, Inc. Full time

    Synopsis of the role As a Senior Product Manager at Equifax Canada, you will focus on the development and implementation of the strategic plan for a Cloud Native B2B Data and Insights business with close relationships to the market for awareness of market needs. The role is responsible for maximizing the growth opportunities within the Consumer Line of...

  • Senior Product Manager

    4 weeks ago

    Toronto, Canada Guidepoint Full time

    : The Senior Product Manager is a self-starter, a visible organizational leader, a hands-on problem solver, and a relationship builder. The Senior Product Manager continuously builds intimate institutional knowledge that spans all teams and functions within the company as well as a deep understanding of the evolving competitive landscape. The Senior...

  • Senior Product Manager

    4 weeks ago

    Toronto, Canada Varicent Full time

    A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50™ in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an...

  • Senior Product Manager

    4 weeks ago

    Toronto, Ontario, Canada Intuit Full time

    OverviewThe TurboTax Canada team is seeking an entrepreneurial Senior Product Manager who values moving quickly. Help us help Canadians with the most complex financial and tax situations, save time, save frustration and save money.You will work closely with cross-functional and platform teams to drive and deliver a vision of how we can enable effortless and...

  • Senior Product Marketing Manager

    1 month ago

    Toronto, Canada Float Financial Solutions Inc. Full time

    About FloatFloat is one of Canada's fastest growing companies and Top Startups, serving Canadian businesses with our innovative smart corporate card and spend management solution. Float's team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber, Shopify, Ritual, and many other incredible tech companies! Our...

  • Senior Product Marketing Manager

    1 month ago

    Toronto, Ontario, Canada Float Financial Solutions Inc. Full time

    About FloatFloat is one of Canada's fastest growing companies and Top Startups, serving Canadian businesses with our innovative smart corporate card and spend management solution. Float's team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber, Shopify, Ritual, and many other incredible tech companies Our...