Field Instrumentation Technician

About Orica At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilise the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation, and reimagining the way we work. About the Role - Field Instrumentation Technician (Maple Ridge, BC) Join RST Instruments as a Field Instrumentation Technician and become part of a global leader in geotechnical monitoring solutions. This includes commissioning, maintaining, troubleshooting, decommissioning and collecting data from geotechnical instruments. This position is remote with support and supervisor located in Maple Ridge, BC. You'll play a key role in delivering reliable instrumentation services for critical infrastructure projects in eastern Canada and worldwide. This hands-on role combines technical expertise, problem-solving, and customer interaction, with travel opportunities of up to 60%. You will provide unparalleled support to our customers and be responsible for the technical quality and accuracy of your work. You are a customer-focused, team-oriented, organized, detail-oriented, technically competent self-starter with a strong work ethic and well-developed problem-solving skills. You are positive and curious with a desire to learn and grow. What you will be doing Work safely and follow all WHS policies and procedures. Maintain regular communication and provide status updates to the assigned supervisor located in a different office, ensure alignment on priorities and timely escalation of issues. Provide technical support to customers and internal teams, both remotely and on-site. Install, configure, maintain, and troubleshoot geotechnical instruments and data logging equipment. Commission and decommission geotechnical systems as required. Perform testing, calibration, and repairs to minimize downtime and meet customer needs. Deliver on-site training and technical guidance to customers. Monitor and interpret instrument data, providing insights and recommendations. Travel to customer sites for installations, servicing, and support for up to two weeks. Assist with improving service processes and developing technical documentation. Prepare detailed field reports after each site visit, documenting activities, observations, and recommendations. Ensure regular follow-up with customers to confirm system performance and address any concerns. Perform system checks to validate proper operation and compliance with project specifications. Utilize support tools such as Freshdesk and Jira to manage and resolve customer issues through ticketing workflows. What you will bring Strong commitment to safety and WHS compliance. Bilingual French/English Excellent communication skills with a customer-first mindset. Working knowledge of electronics, networking, mechanics, geotechnical instrumentation and/or computer systems. Problem-solving ability and passion for troubleshooting. Valid Class 5 driver's license, Canadian passport/PR, and willingness to travel up to 60%, including remote sites. Ability to work outdoors in extreme conditions (-40 C to C). Preferred Assets: Experience with geotechnical instrumentation or related fields. Familiarity with Shape Arrays (SAAs), RST Instruments & NavStar, Syscom, or 3vG products. Data analysis skills and knowledge of platforms like RSTAR Affinity, NavStar GeoExplorer, or Campbell Scientific LoggerNet. Programming knowledge (Visual Basic, Python). Spanish/English or Portuguese\English. Education: Diploma or degree in Electronics, Electrical, Mechanical, Civil, Mining, Software, or Geotechnical Technology - or equivalent technical experience. Why Join Us? Competitive pay with overtime, away from home pay, and discretionary bonus. Travel and accommodation provided for remote work. Opportunity to work on critical infrastructure projects worldwide. Collaborative team environment with growth and learning opportunities. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Compensation Full Time Salary $60,000 - $80,000 based on experience Eligible for annual short-term incentive plan (Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. Employee Benefits (Full Time Position) • Company events• Extended health care• Dental care• Vision care• Disability insurance• Employee assistance program• Life insurance• On-site parking• Paid time off We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.