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Residential Cleaning Service Manager
8 hours ago
Number of Vacancies: 1 Terms of Employment: Permanent, Full Time Salary: $37.51 hourly, for 30 to 35 Hours per week Anticipated Start Date: As soon as possible Work Location: You will be required to work at various locations across Lower Mainland, BC depending upon the contracts received by the company Business address: Street Delta, BC V4C 5T1 Skill Requirements: Education: Secondary (High) School required Experience: 2 years to less than 3 years in the relevant field is required Languages: Ability to communicate in English Job Duties: 1. Direct, coordinate, and oversee all daily residential cleaning operations. 2. Plan, organize, and evaluate cleaning schedules to ensure efficiency and high service standards. 3. Supervise, train, and motivate cleaning staff to maintain consistent quality and productivity. 4. Recruit, hire, onboard, and conduct performance evaluations for cleaning personnel. 5. Develop, implement, and enforce company policies, procedures, and health & safety standards. 6. Ensure compliance with WHMIS, workplace safety regulations, and company guidelines. 7. Manage budgets, control labor costs, and monitor inventory of cleaning supplies and equipment. 8. Order supplies and equipment as needed while minimizing waste and controlling expenses. 9. Conduct regular site inspections and quality control checks of residential properties. 10. Address and resolve customer concerns, complaints, and service issues in a timely and professional manner. 11. Maintain strong relationships with clients, tenants, and property management teams. 12. Prepare reports related to staffing, operations, incidents, and service performance. 13. Respond to emergency cleaning situations or staffing shortages when required. 14. Ensure proper use, care, and maintenance of cleaning equipment. 15. Implement continuous improvement initiatives to enhance service quality and efficiency. Marketed to: Youth, Veterans of the Canadian Armed Forces, Aboriginal Peoples, Newcomers to Canada Employer: Landmark Building Maintenance Corporation Address: Street Delta, BC V4C 5T1 Canada How to Apply: By Email:
