Office Manager

4 days ago

Nova Scotia NS, Canada Zhou's Safety Driving School Inc. Full time

Position: Office ManagerType: Full TimeHourly Wage: $30 CAD/hourHours: 30 hours per weekAddress: Unit 7, 1350 Bedford Hwy, Bedford NS B4A 1E1About Zhou's Safety Driving School Inc.We are dedicated to creating safer drivers through professional instruction and a customer-focused learning experience. We seek an Office Manager who understands the unique needs of a driving school and can oversee daily operations, student engagement, and staff coordination.Primary Duties & ResponsibilitiesCoordinate Student SchedulingoManage and schedule driving lessons for students using online booking platforms.oRespond to student and parent inquiries about class times, cancellations, and instructor assignments.Customer Service & Front Desk ManagementoGreet students and visitors, address questions professionally, and resolve complaints promptly.oMaintain records of student progress, payment status, and certifications1.Instructor and Staff SupportoLiaise between instructors, students, and parents to ensure effective communication.oAssign lessons and coordinate instructor calendars.Regulatory & Compliance DutiesoMaintain records required by local transportation authorities and keep student information confidential.oRecord and update DMV and licensing records as needed for courses.Administrative TasksoOversee the daily operation of the office (supplies, forms, equipment).oHandle billing, payment collection, receipt processing, and maintain budgetary control.oAssemble periodic reports relating to enrollments, pass rates, and operational efficiency.Supervisory DutiesoSupervise other administrative staff and ensure all administrative deadlines are met.oTrain and develop office staff in customer service excellence and new office procedures.Special ProjectsoCoordinate marketing campaigns, maintain service contracts, and manage promotional materials.oPlan office events or information nights related to driving safety or parent information sessions.Qualifications & RequirementsAt least 1-2 year experiene in admistrative positions.Strong customer service skills; prior experience in a client-facing administrative role, preferably within an educational or driving school environment.Proficiency with appointment scheduling systems and office software.Experience working with payment systems and basic accounting practices.Working knowledge of driving school regulations and documentation requirements.Valid drivers license with a clean driving record (preferred).College diploma or university degree in business, public administration, or a relevant field is an asset.Strong communication, organizational, and problem-solving abilities.Ability to remain calm and diplomatic with students/parents, especially during high-pressure situations.Mandarin capability are considered assets.Ready to help us drive success?Apply today and become part of a team that values your skills and dedicationTo Apply: Please send your resume to

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