Junior IT Helpdesk Technician

1 week ago

Ontario ON, Canada Spectrum Health Care via WeCyberHire Full time

Company DescriptionYour happiness and well-being are top priorities at Spectrum We offer competitive wages, paid sick days, RRSP matching and moreWe are hiring full time Junior IT Helpdesk Technician for our Toronto office In this role, you will be responsible in providing first-line technical support and assistance to end-users regarding hardware, software, or network related issues.This position requires a shift rotation with shifts starting at 7:00 am, 4:00 pm, 12:00 am and 9:00 am. Shift rotation will include overnight and weekend work. This role is fully in office.Job DescriptionAnswer incoming helpdesk calls, emails, and support tickets in a timely mannerMonitor IT Helpdesk mailbox, review and convert requests to tickets, and assign to appropriate team membersProvide Level 1 phone, email, remote and on-site support to Spectrum employees and affiliates as required on a variety of desktop hardware and software, telecom and network issues.Install and configure software application and systems ensuring they meet company needsEnable support for system access, including creating and managing user accounts, operations and software licensing.Provide support for mobile devices including configuration and management.Document and tracks issues, status and resolution using incident management tools.Conduct ticket reviews, statistic reports and execute special projects as required.Provide excellent customer service and maintain a positive relationship with end-usersQualificationsUniversity degree in IT or equivalent work experience, with minimum 1 year in technical supportProficiency in MS Office365, mobile device management, and industry-standard business software applicationsUnderstanding of LAN/WAN networking, Windows OS, Active Directory, and information security best practicesExperience with hardware and software configuration, troubleshooting, and deploymentKnowledge of mobile OS, devices, and printer supportProfessional phone etiquette and rapport with users of varying technical expertise

  • IT Helpdesk Technician

    6 days ago

    London, ON NV Z, Canada AJB International Logistics Full time $55,000 - $65,000 per year

    At AJB International Logistics, we connect supply chains across borders with precision, efficiency, and a commitment to service. Based in London, Ontario, we provide customized freight and logistics solutions to clients throughout North America and beyond. As we continue to grow and digitize our operations, we're looking for a reliable, tech-savvy IT...

  • IT Helpdesk Technician

    3 hours ago

    Brampton, ON LT A, Canada Web Reign Full time

    At Web Reign, we believe technology should empower people — not complicate their lives. Based in Brampton, ON, we're a forward-thinking IT solutions company that provides comprehensive technical support, managed services, and infrastructure solutions to a diverse range of clients across Canada.We're passionate about innovation, reliability, and client...

  • IT Helpdesk Technician

    3 hours ago

    Etobicoke, Ontario, Canada Paladin Security Full time US$55,000 - US$60,000 per year

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team,...

  • Helpdesk Analyst

    2 weeks ago

    Etobicoke, ON, Canada Field Tech Solutions Full time $48,000 - $72,000 per year

    Helpdesk Analyst – Field Tech SolutionsLocation: [Etobicoke, ON]Job Type: Full-time | PermanentDepartment: Information TechnologyReports To: Director, Information TechnologyAt Field Tech Solutions, we provide innovative IT and telecommunications services that keep businesses connected and productive. Our team is committed to delivering fast, reliable, and...

  • Jr. IT Support Technician

    4 weeks ago

    Ontario (ON), Canada Amico Affiliates Full time

    Amico is a leading, Canadian-owned and operated construction company specializing in large-scale infrastructure projects. With a strong track record in general contracting, civil engineering and road building, we deliver complex infrastructure solutions that shape the communities of Ontario. Our expertise spans major infrastructure projects, including...

  • IT Field Technician

    2 weeks ago

    Greater Toronto Area, ON, Canada BlueBird IT Solutions Inc Full time $60,000 - $90,000 per year

    Hybrid Field Technician /Help Desk Analyst for GTA Job DescriptionAre you the kind of person who as a kid took apart computers to see how they work?Does helping people make you feel great?Do you enjoy variety in your work week where you have the possibility to work at the help desk and in the field?If you answered yes to all of the above, we want to talk to...

  • Junior Technician

    2 weeks ago

    Barrie, ON LN E, Canada Busch Systems Full time $72,000 - $96,000 per year

    Job Purpose:Support the setup, operation, and maintenance of CNC machines, robotic devices, and 3D printers. Contribute to innovative prototype development, production part creation, and the efficient functioning of automated systems. This is a supporting technician role designed to work closely with our Automation Technologist. The Junior R&D Technician...

  • Service Technician

    4 weeks ago

    Ontario (ON), Canada IT Works Co. Full time

    Company DescriptionIT Works Co., founded in 2000, provides cutting-edge information technology solutions tailored for medium to large businesses and emerging enterprises. The company excels in wireless technology, networking, infrastructure, managed services, and logistics, enabling businesses to adapt to dynamic requirements. Known for delivering responsive...

  • Technical Helpdesk Analyst L2

    7 days ago

    Niagara-on-the-Lake, Canada Panasonic Canada Inc. Full time

    **Panasonic Canada Inc.** For over 100 years, Panasonic has been committed to enhancing the well-being of people, communities, and society. Our technologies and solutions have been developed with one aim in mind: to enrich our lives and make life better - simpler, healthier, safer, more enjoyable, and more sustainable. Panasonic Canada Inc. (PCI) is a...

  • Junior IT Systems Technician

    2 weeks ago

    Mississauga, ON LV H, Canada Player One Amusement Group Full time $60,000 - $80,000 per year

    Player One Amusement Group (P1AG) proudly has a Play to Win culture. We live and breathe amusement. Come and change the game with us and learn to play different. We are looking for a Junior IT Systems Technician to join our ever-expanding team. Based in our Mississauga headquarters, this role reports directly to the Director Information Technology.We pride...