Inside Sales Representative

3 weeks ago

Sudbury, Canada Mesco Electric Supply Full time
About Us

For over 20 years, Mesco Electric Supply, a Province Electric Supply Company, has brought quality electrical products as well as fast, personal and friendly service to the Northern Ontario market place.

About the Role

We are looking for an enthusiastic and motivated Inside Sales Representative to join our team. This role assists the branch and sales department in gaining, maintaining, and servicing customers.

Inside sales responsibilities include order entry, tracking sales leads, coordinating quotes, providing customer service, database maintenance, and creating/generating reports.

Major Responsibilities
Handling incoming and outgoing customer inquiries and following up with customers about their order/quote status
Coordinate the prompt handling of customer service requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims
Assist and support Account Managers by providing technical and product support to customers
Ongoing development and maintenance of customer database
Track project progress; communicate the progress to the sales team(s) and customers
Highlight any potential issues with product requirements based on forecast and reservations
Navigates through multiple systems to build, track, and monitor orders
Be responsible for the integrity of the schedule and implement the information
Order Entry

Skills and Qualifications
Great Attitude and drive with a willingness to learn
2+ years of experience in sales
2+ years of electrical product experience
Strong user of MS Office programs (Excel, Word and PowerPoint)
Excellent communication and customer service skills
Organized and detail-oriented
Ability to learn about the company's extensive products and services and effectively present these to customers

Mesco Electric Supply is proud to be an equal-opportunity employer committed to fostering diversity, inclusion, and accessibility within the workplace. Accommodations are available upon request during the recruitment and selection process.

Job Types: Full-time, Permanent

Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
Schedule:
Monday to Friday

Experience:
electrical product: 2 years (required)
Inside sales: 1 year (required)

Work Location: In person

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