Desktop Support Engineer

14 hours ago

Alberta AB, Canada Robert Half Full time

Our Calgary-based client is seeking a Desktop Support to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users.Responsibilities:Provide Tier 2 support via chat, email, and in-person channelsAssist with the rollout and manual migration of devices to Windows 11Wipe and reimage Lenovo machines in preparation for deploymentTroubleshoot hardware/software issues across Windows 11, Office 365, and other enterprise toolsSupport user account management and permissions via Active DirectoryManage and resolve tickets using ZendeskCollaborate with internal IT teams to ensure smooth transitions during the upgradeRequirements:3+ years in a Tier 2 IT support roleStrong hands-on experience with Windows 10/11, Office 365, Active DirectoryPrevious experience supporting device rollouts or OS migrationsExcellent customer service and communication skills

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    3 weeks ago

    Alberta (AB), Canada RedARX Cyber Group Full time

    Job Description Position: Tier 1 / Desktop Support Technician Department: Technical Support Reports To: IT Support Manager Location: Edmonton ABRole SummaryThe Tier 1 / Desktop Support Technician is the first point of contact for client support requests. This role is responsible for delivering fast, accurate, and friendly technical assistance across Windows,...

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    5 days ago

    Calgary, Ab, Canada Robert Half Full time

    Our Calgary-based client is seeking a Desktop Support to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users. Responsibilities: Provide Tier 2 support via chat, email, and in-person channels Assist with the rollout and manual migration of devices to...

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    4 days ago

    Calgary, AB, Canada Robert Half Full time

    Our Calgary-based client is seeking a Desktop Support to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users. Responsibilities: Provide Tier 2 support via chat, email, and in-person channels Assist with the rollout and manual migration of devices to...

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    4 days ago

    Calgary, AB, Canada Robert Half Full time

    Our Calgary-based client is seeking a Desktop Support to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users. Responsibilities: Provide Tier 2 support via chat, email, and in-person channels Assist with the rollout and manual migration of devices to...

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    2 days ago

    Calgary, AB, Canada Robert Half Full time

    Our Calgary-based client is seeking a Desktop Support to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users. Responsibilities: Provide Tier 2 support via chat, email, and in-person channels Assist with the rollout and manual migration of devices to...

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    3 weeks ago

    Edmonton, Ab, Canada RedARX Cyber Group Full time

    Job Description** Position: Tier 1 / Desktop Support Technician Department: Technical Support Reports To: IT Support Manager Location: Edmonton AB Role Summary The Tier 1 / Desktop Support Technician is the first point of contact for client support requests. This role is responsible for delivering fast, accurate, and friendly technical assistance across...

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    2 weeks ago

    Edmonton, AB, Canada RedARX Cyber Group Full time

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    3 weeks ago

    Edmonton, AB, Canada RedARX Cyber Group Full time

    Job Description** Position: Tier 1 / Desktop Support Technician Department: Technical Support Reports To: IT Support Manager Location: Edmonton AB Role Summary The Tier 1 / Desktop Support Technician is the first point of contact for client support requests. This role is responsible for delivering fast, accurate, and friendly technical assistance across...

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    3 weeks ago

    Edmonton, AB, Canada RedARX Cyber Group Full time

    Job Description** Position: Tier 1 / Desktop Support Technician Department: Technical Support Reports To: IT Support Manager Location: Edmonton AB Role Summary The Tier 1 / Desktop Support Technician is the first point of contact for client support requests. This role is responsible for delivering fast, accurate, and friendly technical assistance across...

  • Desktop Support Technician

    3 weeks ago

    Edmonton, AB, Canada RedARX Cyber Group Full time

    Job Description** Position: Tier 1 / Desktop Support Technician Department: Technical Support Reports To: IT Support Manager Location: Edmonton AB Role Summary The Tier 1 / Desktop Support Technician is the first point of contact for client support requests. This role is responsible for delivering fast, accurate, and friendly technical assistance across...