Database and Content Specialist

2 weeks ago

Toronto, Ontario, Canada Manulife Full time

_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. _

Working Arrangement
Hybrid

Responsibilities

  • Develop an understanding of the role of 3rd party consultants in the institutional and retail space, support the consultant relations team on this important part of our marketing efforts and look for ways to enhance the marketing team's level and quality of support
  • Source monthly and quarterly investment data from internal reporting teams
  • Using an external vendor's consolidation tool, make monthly and quarterly updates to our firm and product profiles across consultant databases, including data such as investment performance, assets under management, equity and fixed income characteristics; work with the vendor to enhance our use of the technology
  • Identify and troubleshoot any issues in data feeds to ensure completeness of product profiles
  • Address ad hoc requests and changes, sometimes with very tight turnaround
  • Communicate with collaborators about status of regular updates and ad hoc requests
  • Explore ways to optimize our use of technology and processes to improve speed, efficiency and accuracy; participate in a collaborative project with reporting teams and automation specialist to look for opportunities to automate data feeds
  • Help design, implement and manage a new process to push quarterly data points to our library of standard RFP Q&A
  • Look for additional ways we can use technology to support quantitative data used in client questionnaires

How will you create impact?


This position is essential to new business development efforts and servicing existing clients and reports to the Director of Content Management within the global institutional marketing team.


What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • Bachelor's degree or equivalent work experience
  • 15 years of experience preferred either in the financial industry, working with quantitative data, or with databases
  • Intermediate to advanced Microsoft Excel skills
  • High comfort level working with large amounts of quantitative data across multiple data sets
  • Excellent problemsolving skills and comfortable asking questions to gain understanding
  • Adept at learning new technologies and exploring further capabilities
  • Highly detail oriented
  • Conscientious about following processes as defined, owning tasks and seeing them through to completion
  • Enjoys thinking of ways to improve how we do things today and to come up with new ways to support our goals
  • Ability to balance and adapt to shifting priorities
  • Strong written and verbal communication skills
  • Interest in institutional asset management and retail investing

About John Hancock and Manulife

Manulife is an Equal Opportunity Employer

Salary & Benefits
The annual base salary for this role is listed below.

Primary Location
Toronto, Ontario

Salary range is expected to be between
$68,775.00 CAD - $114,625.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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