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Manager, Game Presentation and Fan Experience

3 months ago

Toronto, Ontario, Canada MLSE Full time
Company Description


At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential.

We are Canada's preeminent leader in delivering top quality sport and entertainment experiences and one of North America's leading providers of exceptional fan experiences.

We are the parent company of the National Hockey League's Toronto Maple Leafs, the National Basketball Association's Toronto Raptors, Major League Soccer's Toronto FC, the Canadian Football League's Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.


MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre.

We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club).

Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.


We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other.

Come be a part of the team.

Job Description:


Our team is seeking a hardworking, committed, and enthusiastic Game Presentation & Events Manager to join our high energy staff and become a leader in the sports and entertainment industry.

This role's responsibilities will be primarily focused on the Toronto Argonauts (Argos), while also providing additional support to Toronto Football Club (TFC) and TFC II.


Responsibilities:

  • Lead the collaboration with marketing, and global partnership department to handle all in game promotions and serves as the game night Producer for all Argos home preseason, regular season and playoff games
  • Coordinate the organization, production, and execution of all assets for game nights with a focus on operational excellence
  • Lead the hiring of part time staff, including but not limited to Game Day operations staff, Argos A Team (Cheer/Dance team), Mascot/In game entertainment and pyro team
  • Work closely with other departments (i.e. Global Partnerships, Ticket Sales, Marketing, and Community Relations) to help activate department objectives
  • Lead the development of an entertaining ingame presentation experience for the fans of Toronto, with the goal of creating the best show that connects with our in venue audience
  • In conjunction with the CFL, lead the planning and execution of the Touchdown Atlantic game in Halifax
  • In conjunction with the CFL, lead in the planning and execution of the Argos presence at the annual Grey Cup Festival
  • Lead Argos specific events such as The Shipyard (Pre game activation), Sponsorship of High School Football Championships, and others as required
  • In conjunction with the CFL, play a lead role in the project management for hosting a future Grey Cup and Grey Cup Festival at BMO Field
  • Available to work scheduled home games or events including evenings, weekends, and holidays as well as other events as required


This role will be primarily located at BMO Training Ground, and Coca Cola Coliseum but may also include time spent at 50 Bay Street (Toronto) and BMO Field (Toronto) or remotely.

Some consideration for flexible work hours will be given in line with current MLSE and Argos policy.

Qualifications:

  • Proven experience in Game Presentation, Event Execution and experience managing a young and dynamic team
  • Desire to deliver with excellence, precision, and understand the importance of the role in creating lifelong fans of the Argos and the CFL
  • Excellent interpersonal skills and the ability to maintain positive and encouraging working relationships
  • Manage multiple projects at once, be selfdirected, work independently and handle creative direction/feedback.
  • Ability to work well in a collaborative group environment, be a flexible and reliable teammate (both within own department and within company as a whole)
  • While performing the duties of the job, the employee is regularly required to stand, sit, walk, run, reach, kneel, talk and hear.
  • Nature of the position requires unlimited physical mobility and the ability to lift a minimum of 50 pounds.
  • Ability to adjust to changing work hours and locations as needed.
  • Proven understanding of football and soccer, preferably with increased knowledge of CFL Football, Argos and TFC.
  • Post secondary education in marketing, physical