Content Manager

2 weeks ago

Toronto, Ontario, Canada Green Shield Full time

WHO WE ARE
When it comes to health, we're always looking for ways to push for better. It's why we were founded in the first place.

In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter's prescription.

He knew there had to be a better way.

So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren't just a health and benefits company. We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.

We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

  • Add/remove, review, modify, validate, classify, moderate content in or submitted to the database
  • Proactively craft and upgrade proposal content to enhance materials available for proposals and presentations
  • Maintain relationships with internal SMEs to identify additions/revisions required to the content database
  • Ensure legal and operational compliance of database information
  • Review the structure of the knowledge base on a regular basis, to ensure that it reflects the needs of the business
  • Motivate and manage contributors to ensure commitment to updating content on a preagreed cycle
  • Perform managerial duties related to direct and indirect reports
  • Work with marketing/graphic designers as required, maintaining a comprehensive library of images
  • Partner with the Director of Corporate Proposals to pursue longterm continuous improvement objectives
  • Performs other duties as assigned by management

WHO WE'RE LOOKING FOR

  • 3 years of prior experience in content management
  • Knowledge of Association of Proposal Management Professional best practices
  • Exceptional organizational and time management skills that demonstrate a high level of accuracy and attention to detail
  • Strong writing and editing skills
  • Experience/proficiency with coaching/mentoring/training team members and other internal stakeholders
  • Outstanding interpersonal and communication skills
  • Researching
  • Database taxonomy/design logic
  • Resourcefulness
  • Ability to work collegially under strict deadline pressure and handle multiple work assignments
  • Ability to learn quickly, demonstrates critical thinking, and makes situationappropriate decisions using sound judgment
  • Comfortable in an environment where they may not have a full grasp or understanding of all of the content being managed Outstanding interpersonal and communication skills
  • Bilingualism (English & French) is an asset
Applications will be received until 7 p.m. EST, Friday, February 9, 2024.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that's what it takes to create better health for all. We dare to challenge the status quo. And we're driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That's why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization.

Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities.

A career at GreenShield isn't just about personal achievements, it's about making a difference together.

Here's to Better Health for All

A FEW MORE DETAILS
Proficiency in English is required for this position.

As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.

By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.


Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file.

Your résumé will be held in strict confidence and will be viewed only by the Organization.

Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

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