Digital Programs Manager

2 weeks ago

Toronto, Ontario, Canada Manulife Insurance Malaysia Full time

Digital Experience Program Manager - Global Wealth & Asset Management page is loaded Digital Experience Program Manager - Global Wealth & Asset Management Apply locations Toronto, Ontario Boston, Massachusetts time type Full time posted on Posted 3 Days Ago job requisition id JR

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

The Digital Experience Program Manager is a key member of Global Wealth and Asset Management (GWAM) Marketing team and will work closely with the VP Digital Experience, the Global Head of Marketing Strategy & Operations as well as the Digital Experience Leadership Team to drive the digital customer leadership agenda.

Through effective communication, disciplined planning/execution and operational excellence, this position enhances strategic relationships with key internal partners.

The successful candidate consistently communicate value to business partners of the organization and across geographies through well-managed and executed plans and programs.

A wonderful career growth opportunity for an individual who wants to learn, grow, and play a central role in the future direction of our organization, and be at the forefront of digital transformation and strategy.

Lead, facilitate, and/or provide support on strategic initiatives, planning and programs including, but not limited to Digital Strategy and Execution, our Digital Transformation roadmap, and our Voice of the Customer program.

Lead the Digital calendar of deliverables and help organize monthly and quarterly forward planning sessions.

Run and facilitate leadership team meetings & offsite to ensure the appropriate level of focus and attention on existing and emerging strategic and program priorities as well as the consistent execution of Digital Experience governance and deliverables.

Play a key role in meeting preparation, including preparation of executive presentations, as well as briefings, outlines, pre-reads, key messages, strategy and governance documents, RFPs, reports, investment prioritization etc., while meeting required deadlines and helping to organize inputs from diverse partners.

Help with talent planning, training and skill development
Champion employee engagement and diversity, support the team in implementing action plans
Help the broader team refine their digital roadmaps, ensuring they are aligned with the rest of the Marketing organization and support overarching business objectives and OKRs

Play a role in effective communications and storytelling highlighting the value of our Global Digital Experience team and our Integrated Marketing organization.

Bachelor's degree in business administration, economics, strategy or equivalent
Minimum 5+ years of progressive work experience, preferably in the financial services, wealth management or insurance industry
Strategy consulting and/or digital/customer experience preferred.
Confirmed digital competence and experience in prioritizing and handling multiple initiatives simultaneously
Strong relationship-building skills to build effective working relationships with business leaders
Advanced skills in MS applications (Excel, Powerpoint)
Experience in Agile ways of working, with a strong outcome driven focus
Proficiency in Microsoft Office and PM tools
Experience working on large scale digital transformation programs will be a big plus - preferably with a dynamic global team
Flexible work policies and strong work-life balance.
We create opportunities to learn and grow at every stage of your career.
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion; Championing Corporate Citizenship; We build a business that benefits all stakeholders and has a positive social and environmental impact.

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. 0 trillion) in assets under management and administration, including total invested assets of $0.3 trillion), and segregated funds net assets of $0.We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
At Manulife /John Hancock , we embrace our diversity.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies .

00 CAD - $151,875.00 CAD If you are applying for this role outside of the primary location, please contact for the salary range for your location.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page.

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