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Admissions Officer
2 weeks ago
Position Job Title:
Admissions Officer
Location:
Vancouver, BC (Hybrid)
Reports To:
Admissions Supervisor
Application Requirement:
Cover Letter
Primary Purpose
The Admissions Officer is responsible for providing an exceptionally high standard of customer service to UCW applicants and current students, agents and Global University Systems (GUS) partners.
Specific Responsibilities
The Admissions Officer will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Company:
- Record and implement procedures to produce and maintain complete and accurate student admission and education records.
- Work output must be scalable with respect to student numbers, locations, learning modalities and IT enhancements.
- Confidentiality of record security and privacy legislation is imperative.
- Coordinate the evaluation of transfer credit for applicants and students including initial assessment, coordination with faculty evaluators, assignment of transfer credit, and maintenance of transfer credit databases.
- Maintaining effective working relationships with diverse groups of students and employees.
- Ability to plan, organize and review the work of others engaged in similar tasks and be flexible and resourceful in performing job duties.
- Other related duties as assigned.
Position Requirements
Competencies:
- Proven ethical and objective decisionmaking and problemsolving abilities to support students
- A strong, serviceoriented approach
- MS Office proficiency
- Ability to understand and follow complex oral and written instructions and communicate information effectively, both orally and in writing
- A high level of ethics, discretion, tact and diplomacy
- Excellent communication skills with a customer service focus and the ability to handle complaints, accept and consider suggestions and resolve conflict
- Demonstrated skills in crosscultural communications
- Organization and accuracy
- Attention to detail
- To be able to work independently with mínimal supervision and within a team
Education and Experience:
- Minimum Bachelor's Degree in a related discipline or equivalent combination of education and experience
- Administrative experience in a postsecondary educational setting
- Basic training in office practices, customer service and communication
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