Senior Manager, Social Media Threat Monitoring

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Senior Manager, Social Media Threat Monitoring Apply locations Toronto, ON time type Full time posted on Posted Today job requisition id

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

Reporting to the Director, Fusion Threat Intelligence, the Senior Manager, Social Media Threat Monitoring is responsible for operational level information and intelligence collection, analysis, and production. This role manages the team efforts supporting mitigation of phishing targeting CIBC clients (e.g., phishing domain detection and takedown). This includes deep knowledge of phishing-related tactics and technical assessment of the threat landscape in this space. The Senior Manager leverages broad knowledge and experience with intelligence methodologies to advance the Fusion Threat Intelligence program, manage a portion of the team, and deliver best in class intelligence products.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote

How you'll succeed

• Intelligence Cycle Knowledge – Provide expert level advice/consultation to leadership on intelligence collection from open sources and designing, implementing and delivering on Fusion's mandate to inform and aid the protection of people, information, and assets. Provide specialized advice, consultation, and analysis on intelligence issues and trends relating to Information Security, Fraud, Corporate Security, and Fusion. This includes issues, incidents, investigations and other Fusion use cases. Complete operational and strategic level analysis that captures analytical insights and produce concise intelligence products meeting consumer needs and ensuring a high standard.
• Support to Key Stakeholders – Support complex issues and incidents as an intelligence practitioner with an emphasis on open source intelligence. Manage Fusion's efforts to detect and mitigate phishing targeting CIBC clients, including in-depth knowledge of the entire phishing lifecycle and management of third party vendor relationships in support of these efforts. Identify potential issues that pose risk to CIBC, take action and contribute to event management to resolve as quickly and efficiently as possible. Undertake special projects with internal and external stakeholders, as assigned / required.
• Relationship Building – Develop and manage relationships with management and business leaders, including guiding collaboration with security pillars, providing knowledge of intelligence best practices, and advanced open source collection and analysis techniques. You maintain a high degree of professionalism and integrity; capable of creating a trusting work environment where the expression of diverse perspectives is encouraged. You can demonstrate exceptional problem solving skills to creatively develop unique approaches and solutions that are necessary to address complex problems; the ability to anticipate and handle obstacles and propose solutions while demonstrating judgement and critical thinking which considers context, risk, impact and CIBC policies.
• Leadership and Team Player – Contribute to the development of the open source threat monitoring capability within the Fusion Threat Intelligence team. Contribute to the growth and development of highly skilled intelligence analysts across the entire Fusion Threat Intelligence team. Contribute to a healthy work environment.
• Strategic Thinking Approach – Provide support to Fusion Centre management, team members and peers as required to support delivery of Fusion programs. Create, maintain, update and share Fusion Intelligence dashboard and products, as directed.

Who you are

• You can demonstrate experience in people leadership within operational level information/intelligence collection, analysis, production as well as managing Social Media Threat Monitoring vendors. You have 8-10 years' experience within information security/cybersecurity, fraud or physical security domains and a four year university degree or college diploma in a related field. You also possess extensive experience assessing the threat landscape, phishing-related tactics and can demonstrate enhanced analytical capabilities, sufficient to oversee broad intelligence creation, including the review of draft products, validating accuracy and reliability and ensuring outputs provide appropriate insights.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. You foster a healthy, diverse, inclusive and accessible work environment where all employees feel valued, respected and supported. You identify, encourage and support employee training and career development by providing active coaching and mentoring to develop talent and position the organization for success.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC. An annual criminal record check may also be required.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

Job Location

Toronto-CC East 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Anti-Phishing, Criminal Intelligence Analysis, Cyber Threat Intelligence, Financial Crime Risk Management, Fraud Analysis, Intelligence Analysis, Leadership, Open Source Intelligence Analysis, Strategic, Strategic Objectives, Technical Leadership, Threat Monitoring

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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