Operations Staff

1 week ago

Mississauga, Ontario, Canada City of Mississauga Full time
Req ID: 23035

Vacancy Type:
Part-Time

Number of Positions: 1

Closing Date: 02/24/2023

Job Summary:


Working for the City means you are part of something big, something special You will be part or a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga.


Duties and Responsibilities:

  • To monitor the activities in the Centre to ensure a clean and safe environment at all times by patrolling the levels, monitoring policy adherence, performing safety checks and reporting any safety concerns.
  • Resolve client issues in a timely and pleasant manner, escalate as required,
  • Provide assistance to employees and visitors as required,
  • Provide customer service to customers, answers to inquiries, answer question and assist where necessary during functions.
  • Ensure contract adherence by clients by monitoring room usage and bookings,
  • Report and follow up on maintenance repairs,
  • Ensure safe evacuation of the building in the event of an emergency; liaison with emergency services,
  • Adhere to emergency procedures including the provision of first aid and calling for assistance as required.
  • Understand and adhere to Living Art Centre policies and procedures and Health and Safety standards,
  • Monitor doors to ensure they are locked/unlocked, as required by staff,
  • Ensure appropriate bylaws are being adhered to (ie no smoking)
  • Cash handling responsibilities including verifying and retrieving floats, completing revenue drops
  • Other duties as assigned

Skills and Qualifications:

  • Minimum 18 years of age
  • Previous community centre/venue experience preferred or related experience.
  • Excellent customer service and public relations skills.
  • Standard First Aid and CPR-B certificates are required.
  • Crowd management skills to coordinate orderly movement and maintain safety of large numbers of people WHMIS training is an asset
  • Judgement and problem solving skills to assess and resolve situations quickly, discreetly and with mínimal disruptions to meetings and events
  • Must be able to work as a team player and also work with little supervision.
  • Ability to stand and walk freely for extended periods of time
  • Ability to multitask and work well under pressure
  • Criminal Records Search, Vulnerable Sector Screening that is acceptable to the City of Mississauga

Hourly Rate/Salary:

Hours of Work:
up to 25

Work Location:
Living Arts Centre

Department/Division/Section:
CMS/Community Services Dept, CMS/Culture Division, Living Arts Centre

Non-Union/Union:
Non Union

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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