Server
1 week ago
ABOUT THE POSITION
Model Milk
is looking for an experienced server to fill out their team on a part-time or full-time permanent basis.
Servers are responsible for several functions including, but not limited to, providing exceptional customer service to all guests in a prompt and friendly manner, following all laws and regulations regarding liquor service, processing transactions, payments, and handling cash, while maintaining cleanliness in all areas of the restaurant.
If you enjoy a fast-paced work environment, are flexible, and are looking to meet some great people along the way, this is the job for you.
WHO WE ARE
Built around a series of conversations amongst ourselves, the first thing we did was throw out all checklists, pre-conceptions and rules that govern what a "good" restaurant ought to be.
During this process we feel like friendships have been forged and a wonderful old space has been given new purpose and a new life.
We start by asking ourselves:
what do we want to eat today, rather than what do we want to cook today? The former satisfies the belly, the latter only the ego.
We created a restaurant where you can experience food that is both classic and original, both innovative and comforting.WHAT WE OFFER
- Hourly Wage: $15.00 an hour
- Tips
- Extended health benefits after 90 days for all employees working an average of 28+ hours per week
- 25% Companywide food & beverage discount & access to frequent local business discounts/specials
WHAT YOU'LL DO
- Greet guests in a prompt and welcoming manner.
- Inform guests of all specials and menu changes.
- Be prepared to make quality recommendations to all guests.
- Extensive knowledge of all food and beverage items being served in the venue and the ability to accommodate all dietary requests and allergies.
- Take food and beverage orders from guests, enter orders in pointofsale system and ensure accurate orders are relayed to the kitchen and bar.
- Deliver food and beverages from kitchen and bar to guests in a timely manner.
- Perform side duties which may include, but is not limited to: polishing cutlery, glassware, plate ware, during and at the end of your shift
- Maintain cleanliness of all service areas.
- Quality check tables to ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- If a conflict or situation arises concerning a guest, please involve a manger right away to resolve the situation.
- Prepare final bill, present check to guest, and process payment.
- Be ready and willing to assist fellow servers as situations arise.
- Be ready and willing to assist serving assistants by clearing and resetting tables.
- Thank guests for their visit and invite them to return.
- Be available to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the general manager or manager in charge.
- Complete cash out at the end of the shift
- Execute adhoc tasks are required.
WHAT YOU HAVE
- 1 year serving experience is required.
- Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
- Must have a basic knowledge of dining room and service procedures and functions.
- Possesses basic math skills, can handle money, and operate a pointofsale system.
- Valid Alberta ProServe certification obtained within 30 days of starting.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Ability to work in a standing position for long periods of time (up to 5 hours).
- Capacity to safely lift and easily maneuver potentially heavy trays of food and drinks.
- Must be over 18 as alcohol service and open scheduling availability is a requirement.
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