![Sweet Loretta](https://media.trabajo.org/img/noimg.jpg)
Server
7 days ago
RESTAURANT SUMMARY:
Sweet Loretta is a service-driven, music-focused space that is a haven for the city's cultured, forward-thinkers. Serving as a space for highly curated entertainment to music aficionados, artists, and dancers.
COMPENSATION
- $15.00 hourly wage plus gratuities.
- Extended health benefits after three months for all employees working 28+ hours per week.
- 25% Companywide food & beverage discount & access to frequent local business discounts/specials
DUTIES & ESSENTIAL RESPONSIBILITIES**- Greet guests in a prompt and welcoming manner.
- Inform guests of all specials and menu changes.
- Be prepared to make quality recommendations to all guests.
- Extensive knowledge of all food and beverage items being served in the venue and the ability to accommodate all dietary requests and allergies.
- Take food and beverage orders from guests, enter orders in pointofsale system and ensure accurate orders are relayed to the kitchen and bar.
- Deliver food and beverages from kitchen and bar to guests in a timely manner.
- Perform side duties which may include, but is not limited to: polishing cutlery, glassware, plate ware, during and at the end of your shift.
- Maintain cleanliness of all service areas.
- Quality check tables to ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- If a conflict or situation arises concerning a guest, please involve a manger right away to resolve the situation.
- Prepare final bill, present check to guest, and process payment.
- Be ready and willing to assist fellow servers as situations arise.
- Be ready and willing to assist serving assistants by clearing and resetting tables.
- Thank guests for their visit and invite them to return.
- Be available to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the general manager or manager in charge.
- Complete cash out at the end of the shift.
- Execute any other tasks required.
QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED
- 12 years' experience serving, or bartending required.
- Late night and weekend availability is required.
- Wine and cocktail knowledge is considered an asset.
- Strong communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
- Ability to fluently communicate in both written and verbal English.
- Must have a knowledge of dining room and service procedures and functions.
- Possesses basic math skills, can handle money, and operate a pointofsale system confidently.
- Pro Serve Certification required but can be obtained within 30 days of joining.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
- Must be over 18 as alcohol service and open scheduling availability is a requirement.
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