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Employee Relations Case Manager
2 weeks ago
- Apply employment standards and labour laws for legal compliance ensuring accurate validation of country specific regulations
- Maintain quality standards of content and information as it relates to Employee Relations guidelines, policies, and procedures
- Manage internal People policies and update policies to reflect localization requirements
- Internal investigations for local cases and whistleblower cases
- Establish meaningful relationships and communication within the People Team and between teams across departments assigned
- Collaborating closely with the contact centre to validate and escalate cases when appropriate
- Collaborate with HR Business Partners to provide comprehensive employee support, handling Tier 2 tasks, while directing Tier 3 issues to HRBPs for effective resolution.
- Guide managers on actions, terminations, standards; support with documentation and best practices
- Develop business acumen for departmental support
- Post secondary education in Human Resources (Business), or Psychology preferred
- 2-3+ years HR Experience, or 3+ years of leadership experience
- Proven ability to research and apply employment standards and labour laws.
- Experience managing internal investigations and whistleblower cases.
- Demonstrated ability to maintain high-quality content for Employee Relations guidelines and policies.
- Strong experience in guiding managers on employment-related actions, including terminations and adherence to standards.
- Effective collaboration skills with People Services teams for case validation and escalation management.
- Proven partnership capabilities with HR Business Partners on employee-related matters and escalations.
- Attention to detail in ensuring consistency and accuracy of information in HR Systems
- Promote positive culture, support leaders, maintain timelines for satisfaction
Original job Employee Relations Case Manager posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.
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