Bilingual (French) Case Manager

1 week ago

Old Toronto, Ontario, Canada Foresters Financial Services, Inc. Full time

Bilingual (French) Case Manager page is loaded

Bilingual (French) Case Manager Apply locations Toronto - CPP Toronto, Ontario time type Full time posted on Posted 2 Days Ago job requisition id R-1525 Career OpportunityRole TitleBilingual (French) Case ManagerPurpose of roleWhile working with other departments, as a Bilingual (French) Case Manager, you will be responsible for managing and processing new business applications in a timely manner.

To be successful in the role, one must meet tight timelines under pressure while delivering a positive service experience. The ability to display high energy, passion and a positive attitude while owning the results and accepting personal accountability.

This role requires effective communication skills (written and verbal), excellent time management skill and attention to detail.Job Description

Duties will include:

  • Building and maintaining a positive working relationship with our internal departments, Advisors, MGAs, Sales team, and Vendors to successfully manage the applications through the new business pipeline.
  • Answer inbound producer service-related calls regarding all aspects of new business activities.
  • Proficiently determine the needs of the caller or email sender and provide timely and clear response for one-time resolution to achieve a positive service experience to meet or exceed customer expectations.
  • Order, review and follow up on pending requirements as per Underwriting criteria.
  • Review documentation and requirements received for completeness, accuracy and action as required.
  • Conduct regular clear, concise, comprehensive communications for outstanding requirements to effectively manage the lifecycle of the applications and meet KPIs set.
  • Review, investigate, follow up, process and track settling requirements as required.
  • Process policy changes, reissues, cancellations, declines, etc.
  • Collaborate, when necessary, and manage issues/escalations with pro-active mindset.
  • Actively participate in huddles & team meetings and share learnings in a constructive manner.
  • Other duties as required.

Knowledge/Experience/Skills:

  • Ideal candidate must have two to three years of previous work experience as a case manager or relevant work experience.
  • Strong knowledge of life and Critical Illness insurance products
  • Must have the ability to maintain a high level of accuracy, enthusiasm, and Dependability.
  • Strong interest in providing exceptional customer service and support.
  • University degree or College diploma in Business Administration or related work experience
  • Willingness to share work experiences and commit to continuous learning
  • Ability to make decisions independently.
  • Results orientated and the ability to learn quickly.
  • Ability and willingness to support the team accomplish its team goals.
  • Ability to prioritize and accomplish multiple tasks simultaneously in a fast-paced environment.
  • LOMA designation(s)
  • Bilingual in French and English (written and verbal)

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.

About Us

Foresters FinancialTM is an international financial services provider with a unique history that began in 1874 when we set out to provide access to life insurance for average, working families. More than 140 years later, we provide life insurance, savings, retirement and investment solutions that help families achieve long-term financial health and security.

#J-18808-Ljbffr

  • Bilingual Disability Case Manager

    1 week ago

    Old Toronto, Ontario, Canada PMJ Employment Services Full time

    Our client is currently looking for BILINGUAL Disability Claims Analysts to handles a number of benefit claims for LIFE, CRITICAL ILLNESSJOB RESPONSIBILITIESAnalyzes all information relevant to determining obligations: contract provisions, medical proof, non-medical factors, government programs, legislation, internal policies and procedures.Make appropriate...

  • Bilingual Agent Case Manager

    1 week ago

    Toronto, Ontario, Canada Europ-assistance Canada Services Full time

    Europ Assistance Canada, part of Generali Group, is seeking a Bilingual Agent Case Manager to join the Travel Assistance & Claims team in Canada. The ideal candidate will play a key role in the development of local operations in Canada. The focus of the Canadian business unit will be on the Travel Insurance industry, providing product offerings and service...

  • Case Coordinator

    1 week ago

    Toronto, Ontario, Canada CB Canada Full time

    Case Coordinator - Bilingual English/French On behalf of our client in the Banking Sector, PROCOM is looking for a Case Coordinator - Bilingual English/French. Case Coordinator - Bilingual English/French – Job Description The primary purpose of the Case Coordinator role is to provide proactive case management, respond to case specific inquiries and...

  • Bilingual Nurse Case Manager

    1 week ago

    Toronto, Ontario, Canada BioScript Logistics Inc. Full time

    GTA Remote Location At BioScript Solutions, we're committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we've grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of...

  • Bilingual (French) Case Manager

    1 week ago

    Toronto, Ontario, Canada Foresters Financial Full time

    Job DescriptionKey ResponsibilitiesAnswer inbound producer service related calls regarding all aspects of Foresters Financial new business activities.Proficiently determine the needs of the caller and provide support timely resolution in an effort to achieve one-call resolutionAccountable for assigned application/certificates (from all lines of business...

  • Bilingual Case Management Coordinator

    1 week ago

    Toronto, Ontario, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top...

  • Bilingual Agent Case Manager

    1 week ago

    Toronto, Ontario, Canada Europ-assistance Canada Services Full time

    Europ Assistance Canada, part of Generali Group, is in search of a Bilingual Agent Case Manager to join the Travel Assistance & Claims team in Canada. The ideal candidate will play a key role in developing local Canadian operations. Europ Assistance is a global company operating in over 200 countries and territories, providing a wide range of products and...

  • Bilingual Nurse Case Manager

    1 week ago

    Toronto, Ontario, Canada BioScript Logistics Inc. Full time

    GTA Remote Location Toronto, ON M4C 5S3, CAN Description At BioScript Solutions, we're committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we've grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support...

  • Bilingual Agent Case Manager

    1 week ago

    Toronto, Ontario, Canada Europ-assistance Canada Services Full time

    Europ Assistance Canada, part of Generali Group ( ), is looking for a Bilingual Agent Case Manager to join our Travel Assistance & Claims team in Canada, who can contribute to the building of local Canadian operations. Europ Assistance ( )is a global company, active in over 200 countries and territ

  • Bilingual Nurse Case Manager

    1 week ago

    Toronto, Ontario, Canada Innomar Strategies Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Bilingual Case Manager

    1 month ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    Zurich Insurance is a global insurance company with a specialty in life insurance, general insurance and travel insurance. This role will sit in one of Zurich's subsidiary companies, World Travel Protection, which focuses on travel risk management and emergency assistance. At World Travel Protection, protecting people is our priority. We take care of...

  • Bilingual Case Manager

    3 weeks ago

    Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full time

    Zurich Insurance is a global insurance company with a specialty in life insurance, general insurance and travel insurance. This role will sit in one of Zurich's subsidiary companies, World Travel Protection, which focuses on travel risk management and emergency assistance. At World Travel Protection, protecting people is our priority. We take care of...

  • Bilingual Nurse Case Manager

    3 weeks ago

    Toronto, Ontario, Canada Cencora Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Bilingual Nurse Case Manager

    1 month ago

    Toronto, Ontario, Canada Cencora Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Bilingual Nurse Case Manager

    1 week ago

    Toronto, Ontario, Canada Cencora Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Bilingual Immigration Case Analyst

    1 week ago

    Toronto, Ontario, Canada Green and Spiegel LLP Full time

    Immigration Case Analyst - BilingualFull TimeToronto, ONGreen and Spiegel, Canada's preeminent immigration law firm, sets the gold standard in the highly specialized area of immigration law. With a team of 120 talented individuals, the firm guarantees that each and every client receives top notch service. Given the breadth and depth at the expertise at Green...

  • Bilingual English/French Intermediate IT Project Manager

    1 week ago

    Toronto, Ontario, Canada Procom Full time

    Bilingual English/French Intermediate IT Project Manager - Network On behalf of our client in the consulting sector, PROCOM is looking for a Bilingual English/French Intermediate IT Project Manager - Network–Job Description - Our client manages the business operations of hundreds of vet clinics across Canada. They are in need of a Project Manager to...

  • Bilingual Team Lead, Travel Risk Management

    1 week ago

    Old Toronto, Ontario, Canada Mttalentgroup Full time

    Job Title: Team Lead - Travel Risk ManagementLocation: Toronto, ONJob Type: Full-TimeAbout Our ClientOur client is a leader in travel risk management, providing critical support and emergency assistance to clients worldwide. Their dedicated team ensures that each client receives rapid, reliable, and efficient service in times of need. They are committed to...

  • Urgent: Bilingual Agent Case Manager

    1 week ago

    Toronto, Ontario, Canada Europ-assistance Canada Services Full time

    Europ Assistance Canada, part of Generali Group ), is looking for a Bilingual Agent Case Manager to join our Travel Assistance & Claims team in Canada, who can contribute to the building of local Canadian operations.Europ Assistance )is a global company, active in over 200 countries and territories in the delivery of our products and services.The Canadian...

  • Bilingual ( English/French ) Client Service Content Management Specialist / Financial Services

    1 week ago

    Old Toronto, Ontario, Canada Dean Group Full time

    Bilingual ( English/French ) Client Service Content Management Specialist / Financial Services Position: Bilingual (EN/FR) Content Management SpecialistType: Hybrid (1-2 days on site)Location: Downtown Toronto OR Downtown MontrealIndustry: Financial ServicesThe Company and The Role:Our client is a Canadian owned leadingfinancial services firm downtown.They...