Account and Project Manager

1 week ago

Ottawa, Ontario, Canada The Stebbins Engineering & Manufacturing Company Full time

CANADIAN STEBBINS ENGINEERING & MFG. CO.

ACCOUNTS/PROJECTS MANAGER

Ottawa, Ontario

The Stebbins Engineering and Manufacturing Company specializes in the design, manufacture, and installation of corrosion resistant linings for pressurized and atmospheric vessels. As a civil/structural specialist, we also design and build reinforced concrete tanks. The range of capabilities we have are focused in industries, such as Pulp & Paper, Mining & Metals, Chemical/Petrochemical Refineries, and FDG/CCS Scrubbers.

Our Ottawa branch,
CANADIAN STEBBINS ENGINEERING & MFG. CO.

ULC

, is actively seeking a Accounts/Projects Manager with a university degree in engineering and 2 to 3 years construction work experience.The Accounts/Projects Manager is generally responsible for business development, managing accounts and managing projects.

As a fully competent Engineer, plans and conducts work requiring judgement in the independent evaluation, selection, and substantial adaptation and modification of standard technique, procedures, and criteria.


Responsibilities:

  • Business Development:
  • Setting goals and developing plans for business and revenue growth
  • Researching, planning, and implementing new target market initiatives
  • Researching prospective accounts in target markets
  • Pursuing leads and moving them through the sales cycle
  • Developing quotes and proposals for prospective clients
  • Setting goals and developing strategies to meet those goals
  • Attending conferences and industry events
  • Accounts Management
    :Serve as the lead point of contact for all customer account management matters:
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
  • Project Management:
  • Work with internal stakeholders and external clients to define concepts and develop success plans
  • Setting and managing client expectations, developing detailed project plans, defining project scopes, and assigning team members to specific tasks.
  • Establish specifications for projects based on a thorough review of performance standards, client requirements, and product design
  • Schedule and monitor engineering tasks
  • Establish testing methods to monitor the overall quality of the project
  • Collect and analyze project information to create status reports and recommend future actions
  • Regulate policies and procedures to maintain a safe and clean working environment for the project team
  • Creating accurate timelines and monitor progression of projects
  • Solve issues that arise
  • Manage cost efficiencies
  • Preparing project updates and ensuring stakeholder satisfaction
  • Performance evaluations and improvement implementations

Qualifications:

  • Experience in Business Development, Account Management and Project Management
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Experience in delivering clientfocused solutions to customer needs
  • Proven ability to juggle multiple account management projects and construction projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation, and presentation abilities
  • Excellent communication skills both verbally and written
  • Creative, decisive, and organized
  • Ability to develop and manage budgets
  • Excellent report writing skills
  • Leadership and teambuilding capabilities
  • Conflict resolution skills, diplomacy, and tact
  • Planning and resource allocation skills
  • Training experience
  • WHMIS 2015 (GHS) experience


 Computer skills
  • MS Word, Excel, Projects, Outlook and web browsers

Knowledge:

  • Industrial operations
  • Heavy industrial equipment
  • Engineering codes and safety regulations

Education and Licences:

  • Engineering degree
  • Valid driver's license
  • First Aid
  • Passport
  • Security clearance

Employment Standards:

  • Must be able to follow prescribed office policies and procedures and obey all safety rules.
  • Maintain confidentiality of sensitive and confidential information.
  • Always maintain a professional appearance in manner and attire.

Equipment Used:

  • General office admin devices such as personal computer, telephone, fax, copier
  • Company vehicle
  • Construction safety equipment, PPE, lad

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