Current jobs related to Product Expert - Toronto, Ontario - Personify
-
Technical Sales Representative
2 weeks ago
Toronto, Ontario, Canada VOYSUS CONNECTION EXPERT INC. Full timeAbout the RoleWe are seeking a highly motivated and results-driven Technical Sales Representative to join our team at VOYSUS CONNECTION EXPERT INC. As a Technical Sales Representative, you will play a critical role in promoting our products and services to existing clients, identifying and soliciting new business opportunities, and providing exceptional...
-
Technical Sales Representative
2 weeks ago
Toronto, Ontario, Canada VOYSUS CONNECTION EXPERT INC. Full timeAbout the RoleWe are seeking a highly motivated and results-driven Technical Sales Representative to join our team at VOYSUS CONNECTION EXPERT INC. As a Technical Sales Representative, you will play a critical role in promoting our products and services to existing clients, identifying and soliciting new business opportunities, and providing exceptional...
-
Product Expert Solutions Specialist
5 days ago
Toronto, Ontario, Canada Tipalti Full timeProduct Expert Role SummaryThe Solution Consultant is a key member of the sales team, responsible for presenting and championing Tipalti products and solutions to customers and potential customers. As a technical product expert, they play a crucial role in transitioning the customer to Tipalti's implementation team post-close.Key ResponsibilitiesPresent and...
-
Product Expert Solutions Specialist
5 days ago
Toronto, Ontario, Canada Tipalti Full timeProduct Expert Role SummaryThe Solution Consultant is a key member of the sales team, responsible for presenting and championing Tipalti products and solutions to customers and potential customers. As a technical product expert, they play a crucial role in transitioning the customer to Tipalti's implementation team post-close.Key ResponsibilitiesPresent and...
-
Product Manager
1 week ago
Toronto, Ontario, Canada Interac Corp. Full timeProduct Manager - Governance ExpertAt Interac Corp., we're shaping the future of digital payments and financial services. As a Product Manager - Governance Expert, you'll play a key role in developing and delivering secure verification and authentication solutions that enable Canadians to access online services with confidence.Key Responsibilities:Lead the...
-
Product Manager
1 week ago
Toronto, Ontario, Canada Interac Corp. Full timeProduct Manager - Governance ExpertAt Interac Corp., we're shaping the future of digital payments and financial services. As a Product Manager - Governance Expert, you'll play a key role in developing and delivering secure verification and authentication solutions that enable Canadians to access online services with confidence.Key Responsibilities:Lead the...
-
Product Information Expert
2 weeks ago
Toronto, Ontario, Canada CB Canada Full timeWe are seeking a highly skilled Customer Service Representative to join our team at CB Canada. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences by providing product and service information and resolving technical issues.Key Responsibilities:Handle customer inquiries and complaints in a...
-
Product Solutions Expert
2 weeks ago
Old Toronto, Ontario, Canada Roi Full timeAbout the RoleWe are seeking a highly skilled Product Solutions Expert to join our team at Roi. As a Product Solutions Expert, you will play a pivotal role in delivering projects to our customers with outstanding quality.Roi is a global software and services company, serving over 3,000 customers in over 30 countries. With a strong presence in the museum...
-
Technical Sales Representative
2 weeks ago
Toronto, Ontario, Canada VOYSUS CONNECTION EXPERT INC. Full timeAbout the RoleWe are seeking a highly motivated and results-driven Technical Sales Representative to join our team at VOYSUS CONNECTION EXPERT INC. As a Technical Sales Representative, you will play a critical role in promoting our products and services to existing clients, identifying and soliciting new business opportunities, and providing exceptional...
-
Technical Sales Representative
2 weeks ago
Toronto, Ontario, Canada VOYSUS CONNECTION EXPERT INC. Full timeAbout the RoleWe are seeking a highly motivated and results-driven Technical Sales Representative to join our team at VOYSUS CONNECTION EXPERT INC. As a Technical Sales Representative, you will play a critical role in promoting our products and services to existing clients, identifying and soliciting new business opportunities, and providing exceptional...
-
Product Development Expert
2 weeks ago
Toronto, Ontario, Canada Intero Integrity Full timeJob Overview:As a key member of our team at Intero Integrity Services, the Applications Engineer will play a crucial role in driving the success of our commercial equipment. Reporting to the MFL Robotics Fulfilment Manager, this position will be responsible for assessing technical offers, collaborating with product engineering, and developing innovative...
-
Product Development Expert
2 weeks ago
Toronto, Ontario, Canada Intero Integrity Full timeJob Overview:As a key member of our team at Intero Integrity Services, the Applications Engineer will play a crucial role in driving the success of our commercial equipment. Reporting to the MFL Robotics Fulfilment Manager, this position will be responsible for assessing technical offers, collaborating with product engineering, and developing innovative...
-
Technical Sales Representative
2 weeks ago
Toronto, Ontario, Canada VOYSUS CONNECTION EXPERT INC. Full timeAbout the RoleWe are seeking a highly motivated and results-driven Technical Sales Representative to join our team at VOYSUS CONNECTION EXPERT INC. As a Technical Sales Representative, you will play a critical role in promoting our products and services to existing clients and identifying new business opportunities.Key ResponsibilitiesPromote Sales to...
-
Technical Sales Representative
2 weeks ago
Toronto, Ontario, Canada VOYSUS CONNECTION EXPERT INC. Full timeAbout the RoleWe are seeking a highly motivated and results-driven Technical Sales Representative to join our team at VOYSUS CONNECTION EXPERT INC. As a Technical Sales Representative, you will play a critical role in promoting our products and services to existing clients and identifying new business opportunities.Key ResponsibilitiesPromote Sales to...
-
Product Designer
3 days ago
Toronto, Ontario, Canada T6 Talent Partners Full time{"Product Designer - UI/UX ExpertWe are seeking a highly skilled Product Designer to join our team as a UI/UX expert. As a Product Designer, you will be responsible for owning the user experience of our first product and establishing design paradigms for future products and adjacent industries.Key Responsibilities:Design intuitive flows and experiences that...
-
Product Designer
4 days ago
Toronto, Ontario, Canada T6 Talent Partners Full time{"Product Designer - UI/UX ExpertWe are seeking a highly skilled Product Designer to join our team as a UI/UX expert. As a Product Designer, you will be responsible for owning the user experience of our first product and establishing design paradigms for future products and adjacent industries.Key Responsibilities:Design intuitive flows and experiences that...
-
Product Director
2 weeks ago
Toronto, Ontario, Canada the Ladders Full timeAbout the RoleWe are seeking a highly skilled Product Director to join our team at The Ladders. As a Product Director, you will be responsible for leading the development and implementation of our in-house agency model, working closely with our clients to understand their needs and deliver bespoke marketing ecosystems.Key ResponsibilitiesDevelop and...
-
Product Director
2 weeks ago
Toronto, Ontario, Canada the Ladders Full timeAbout the RoleWe are seeking a highly skilled Product Director to join our team at The Ladders. As a Product Director, you will be responsible for leading the development and implementation of our in-house agency model, working closely with our clients to understand their needs and deliver bespoke marketing ecosystems.Key ResponsibilitiesDevelop and...
-
Product Designer
3 days ago
Toronto, Ontario, Canada T6 Talent Partners Full time{"Product Designer - UI/UX ExpertWe are seeking a highly skilled Product Designer to join our team as a UI/UX expert. As a Product Designer, you will be responsible for owning the user experience of our first product and establishing design paradigms for future products and adjacent industries.Key Responsibilities:Design intuitive flows and experiences that...
-
Product Designer
3 days ago
Toronto, Ontario, Canada T6 Talent Partners Full time{"Product Designer - UI/UX ExpertWe are seeking a highly skilled Product Designer to join our team as a UI/UX expert. As a Product Designer, you will be responsible for owning the user experience of our first product and establishing design paradigms for future products and adjacent industries.Key Responsibilities:Design intuitive flows and experiences that...
Product Expert
3 months ago
Our technology platform includes:
- Association Management Software (ThreeSixty, MemberClicks and WildApricot)
- Event Management Software (A2Z Events) and
- Member Engagement Software (CommUnity, Classroom and Job Board)
WHO WE NEED
As Product Expert, you serve as the first point of contact for client requests on the Personify Wild Apricot product team. With care, technological curiosity, and excellent customer service, you engage with clients to understand and address their challenges, requests, and ideas. An advocate for both clients and the product, you work closely with the Personify Wild Apricot Consulting team, as well as the Product and Development teams. You may be a great fit for this role if you are:- A remarkable communicator – As the face of our company externally, and the voice of our customer internally, you will communicate technical details to a non-technical audience to ensure the success of our customers while maintaining a friendly and professional manner.
- Empathetic – By fully embracing our clients' issues and focusing on their experience, you will be able to provide them with the best possible service and solutions.
- An extreme problem solver – You enjoy digging deep into a problem to find the solution. No matter the question, you will embrace it as a welcomed challenge and strive to find a resolution.
- Flexible & adaptable – With a focus on providing the best possible solution for our customers, things are constantly evolving. You welcome change fully with a positive look toward the future.
- Independent & Collaborative – You can be hyper-focused & task-oriented, while still contributing to the overall development of the team and the customer experience.
- Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service
- Learn the inner workings of an Enterprise SaaS platform
- Triage potential platform issues
- Train clients on how to best use a highly configurable platform
- Provide reporting to clients on the status of support cases
- Work with the Product Development team to address bugs and advance the product
WHAT YOU BRING
- Relevant work experience preferred
- Strong technical skills with the following: MS Word, PowerPoint, Excel, MS Outlook
- Experience with HTML and CSS
- Familiarity with SQL desired
- Excellent communication skills (both verbal and written)
- Ability to work well in a team environment and collaborate with all levels of staff
- Capability to manage up and escalate as needed depending on the situation
- Prior experience supporting software applications desired
- Experience working at or with trade associations or professional societies is a plus
- Aptitude to multi-task and prioritize while staying organized and managing time effectively
- Capacity to handle difficult situations effectively in a fast-paced environment
- Ability to understand technical jargon and communicate it to clients who have limited technical knowledge
- Capability to think and act independently and apply critical thinking
- Excellent interpersonal skills, with a positive, friendly, and helpful
Job descriptions serve as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, Personify may have to revise, add to, or delete from your job duties per business needs. On occasion, we may need to revise job descriptions with or without advance notice to employees. Why join Personify?The people of the PersoniFam are our most valuable asset, and we"re committed to investing in their growth and development. That"s why we offer competitive salaries (listed in all our job descriptions), comprehensive benefits and a culture that values work-life balance. We want our people to feel supported and empowered to do their best work, and we"re always looking for new ways to improve and evolve our company culture. If you"re looking for a career with a purpose-driven company that is dedicated to making a difference in the world, then Personify is the place for you. Personify company culture
- Office meetups and outings for staff located in and around our 4 offices
- A Culture Team that celebrates and plans the fun, virtual and in-person
- Employee Resource Groups including People of Color, Women"s Network and the unofficially awesome PersoniMoms group
- Company-wide Slack communication and channels to support interests, foster creativity and celebrate all members of PersoniFam
- Access to training and career development programs
- Company-wide Wellness Days
- Paid Volunteer Days
- Our impactful diversity recruitment strategy aims to increase representation across the company at every level.
- We recognize and appreciate the varied backgrounds and perspectives our team can bring to our culture, operations, products and relationships both internally and externally.
- We"re proud of our diversity. We promote – and live – a culture of not just listening but acting, making ourselves available and accessible and creating employee resource groups that further support our people in safe spaces.
The pay range for this role is:
45, ,000 CAD per year(Remote - Toronto, CA)
PI