Career Advisor/case Manager

7 days ago

Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time

Job DescriptionUnder the general supervision of the Case Manager Coordinator of the WorkBC Centre, the Career Advisor/Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan.

The Career Advisor/Case Manager will support Clients with achieving their employment goals by referring them to WorkBC interventions such as, Skills Training, Short term Skills Training, Employment Workshops, Self-Employment, Job Development, Wage Subsidy, etc.

The Career Advisor/Case Manager will support Clients through employer connections to secure and maintain employment by monitor their progress, and provide job coaching.


Responsibilities:

  • Work with clients to achieve Labour Market or Community Attachment including addressing any client barriers, and building on client strengths through an integrated case management model
  • Work as part of a multifaceted and multiagency team to deliver a comprehensive employment program designed to meet the individual needs of all Clients including those of specialized populations.
  • Work within a outcomebased contract
  • Assess Clients and ensure they are referred to appropriate interventions
  • Administer Formal Needs Assessments with Clients using a variety of assessment tools
  • Develop and monitor Return to Work Action Plans with Clients
  • Responsible for reporting Client progress and milestones through the Integrated Case Management (ICM) database
  • Ensure file consistency for government audits
  • Move Clients towards developed goals
  • Book Clients in workshops and monitoring attendance
  • Work within government compliance regulations
  • Market to the catchment communities
  • Keep abreast of labour market trends, employment issues, community resources, job training, and employment opportunities. Be familiar with and able to work with Clients using the latest technology
  • Assist Clients to access Workshops, Training, Self-Employment, Job Development, Short-Term Training and Wage Subsidy
  • Act as a champion of the program, promoting our services throughout community and networking events
  • Work Closely with the Quality Assurance team and the Office Manager to ensure accuracy in data entry and service delivery
  • Adhere to onsite Health and Safety Procedures
  • Other duties as assigned

Qualifications:

  • Familiarity with the Integrated Case Management Database and WorkBC policy guidelines is a strong asset
  • Fluent speaking and writing English and the ability to write strong Client/Service Rationales that supports service referral/delivery
  • Ability to speak a second language is a strong asset
  • Up to date with the latest job search, career exploration/labour market practices
  • Passion for helping jobseekers achieve their goals
  • Strong team player & able to show initiative
  • Ability to work in a flexible environment and relate well with others
  • Minimum of a Bachelor Degree, career counselling certificate, or a combination of relevant work and experience. Must have excellent computer skills
  • A valid criminal record check (including working with vulnerable populations) is required
How to Apply

Leslie A Martin

Operations Manager, WorkBC Tri-Cities

_No phone calls please._

  • Please note this posting will be open until positions are filled._

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